Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,700 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“First time that I've shopped with Hobbs, will be looking again.”

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Posted 2 months ago

“I love shopping at Hobbs. They have an excellent range of designs for wide age range of people. The website is easy to navigate.”

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Posted 2 months ago

“Quality as expected”

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Posted 2 months ago

“Lovely classic coat”

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Posted 2 months ago

“Good store.”

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Posted 2 months ago

“Lovely coat in petite size which is such a blessing. Sits perfectly on shoulders and sleeve and length of coat are perfect also. It’s great to see a company that caters for small mature women. Love it!”

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Posted 2 months ago

“Delivered early before the delivery was expected during Christmas time. Very happy with the service.”

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Posted 2 months ago

“As always, speedy delivery and excellent service. Well done Hobbs.”

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Posted 2 months ago

“I love doing business with Hobbs. Most of the time the delivery is swift and they communicate regularly as in the status of the delivery so you are not left guessing where your item is.”

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Posted 2 months ago

“Hobbs is a great retailer. Such a wonderful selection of clothing for women. Styles are distinctive and quality is superb.”

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Posted 2 months ago

“Hobbs is one of my favourite brands for elegant style and high-quality fabrics.”

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Posted 2 months ago

“Lovely style and high quality in clothing!”

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Posted 2 months ago

“The standard of Hobbs , in my opinion, has gone down.”

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Posted 2 months ago

Hi Barbara, thanks for your feedback. We’re sorry to hear you feel the standard has declined. I can see that you have returned your order , but please do get back in touch if you need further assistance. Kind regards, Team Hobbs

Posted 2 months ago

“Good service, arrived quickly, well packed and in perfect condition.”

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Posted 2 months ago

“Lovely flattering style, I bought a size 20 and a little on the big size but keeping it. Very good quality and good sale price”

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Posted 2 months ago

“I like Hobbs clothing & have many dresses, a jacket, shoes, handbags & a belt & all good quality. The website for ordering is easy to use but could be better with actual garment measurements for each piece of clothing which would help prevent returned goods.”

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Posted 2 months ago

Hi Louise, thanks for your review. We're glad you like the quality, and we appreciate your suggestion about garment measurements—I'll pass this to our product team for consideration. If you need any further help, please let us know. Kind regards, Team Hobbs

Posted 2 months ago

“Been a Hobbs customer for quite a few years, never had any problems with them. Would recommend.”

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Posted 2 months ago

“Excellent service from beginning to end , with regular updates of the order.”

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Posted 2 months ago

“It was a really nice dress but unfortunately I had to return mine as it was slightly too tight - my fault, not the dress!!”

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Posted 2 months ago

“I returned the dress to a store last week and still haven’t had a refund to my account - the dress was lovely but didn’t fit me and would have needed a seamstress to shorten”

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Posted 2 months ago

Hi there, thanks for your feedback. We’re sorry to hear you’re still awaiting a refund. Looking at your order return, I can see a refund has been processed. If you assistance , please do get back in touch with our Customer Care Team. Kind regards, Team Hobbs

Posted 2 months ago

Hobbs is rated 4.4 based on 3,700 reviews