Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,618 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Fabulous service from ordering to delivery. I also received a lovely Hobbs bag totally free with order that I was not expecting! Would definitely recommend to friends and use again.”

Helpful Report

Posted 2 months ago

Hi Debra, Thank you for your lovely feedback! We’re thrilled you enjoyed the service from ordering to delivery and that you loved the Hobbs bag you received as a surprise gift. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“I'm very happy with Hobbs clothes and shoes and accessories for special occasions.They are of beautiful quality and they arrive on time with no difficulties.I think Hobbs is excellent.😁”

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Posted 2 months ago

Hi Helen, Thank you for your lovely feedback. We’re thrilled you’re happy with the quality Hobbs provide and that your items arrived on time. We’ll pass your kind words to the team. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Hi Jane, Thank you for your lovely feedback. We’re thrilled you enjoyed the excellent service that we provided and hope to welcome you back to Hobbs soon. Kind regards, Team Hobbs

Posted 2 months ago

“I’m 5”4 but this dress was way too long for me. I didn’t have time to get alterations so had to send it back”

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Posted 2 months ago

“A lovely shop with lovely helpful people and most importantly the loveliest style dresses.”

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Posted 2 months ago

Hi Mary, Thank you for your lovely feedback. We’re thrilled you enjoyed your Hobbs shopping experience and you love our dresses too. Pleased to hear that our staff were so helpful. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Fast efficient service”

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Posted 2 months ago

Hi Georgina, Thank you for your lovely feedback. We’re delighted that you found the service fast and efficient, and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Earrings for my daughters wedding in July ,perfect wanted modern twist on Pearl drops these were perfect”

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Posted 2 months ago

Hi Isobel, Thank you for your lovely feedback. We're thrilled the stunning Paulina Earrings were perfect for your daughter's wedding and that the modern twist on pearl drops hit the mark. We hope you enjoy wearing them and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Beautifull colour and cut. The pattern of flowers is gorgeous and the silk flows perfectly over the body.”

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Posted 2 months ago

Hi Angela, Thank you for your lovely feedback. We’re delighted you’re happy with your beautiful Monica Silk Dress and the colour, cut, and floral pattern and also how the silk flows nicely over the body. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Was attracted to the colour of this dress initially, but once I tried it on I love the shape/style and the way the full skirt hangs. Feels lovely to wear!”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback. We’re delighted you love your beautiful Hobbs dress shape and the way the full skirt hangs. We hope that you will enjoy wearing it to many occasions. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“I feel that Hobbs is not the label it used to be. Sizing is off. Quality is inconsistent. Items arrived 'shoved' into the delivery bag, full of creases which would require professional steaming to allow them to be worn. I have returned so many items this season that I hesitate to order anything from 5his label.”

Helpful Report

Posted 2 months ago

Hi there, We’re very sorry to hear about your recent experiences and truly appreciate you taking the time to share such detailed feedback. We’re disappointed to learn that the sizing, quality, and presentation of your items have not met your expectations, as this is not the standard we strive to uphold. We understand how frustrating it must be to have to return multiple items, and we regret the inconvenience this has caused. Your comments regarding inconsistent sizing, product quality, and packaging have been noted and will be shared with the relevant teams so we can review and improve. We value your loyalty and are sorry to hear that this has impacted your confidence in ordering from us. We are committed to making improvements and hope we can restore your trust in the future.

Posted 2 months ago

“I buy from Hobbs on a regular basis. Whenever in store I have always received excellent service and good advice. The clothes I have bought over the years last and are frequently my favourite outfits.”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback. We’re thrilled that you consistently receive excellent service from us at Hobbs and that the clothes you’ve bought over the years last well and are your favourite outfits. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Always relaible great quality”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback. We’re thrilled you found Hobbs reliable and great quality. We look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Lovely material, great colours a little on the large size, but looks beautiful on.”

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Posted 2 months ago

Hi Susan, Thank you for your lovely feedback. We’re delighted you love the material and colours of your Hobbs purchases. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

““With online orders, there is a risk that products from China may have sizes that do not match the label.””

Helpful Report

Posted 2 months ago

Hi there, We’re very sorry to hear that the sizing did not meet your expectations. We understand how frustrating this can be, especially when ordering online. We aim to provide consistent and accurate sizing across all our products, and we regret that this was not your experience on this occasion. Your feedback has been shared with our product team so we can review and improve going forward.

Posted 2 months ago

“Perfect fit. Excellent qualità as usual.”

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Posted 2 months ago

Hi Helen, Thank you for your lovely feedback. We’re delighted you enjoyed the fit and the quality of your Hobbs Felicity Cardigan, as always. We’ll pass your kind words to the team and we look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent service and quality items.”

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Posted 2 months ago

Hi there, Thank you for your lovely feedback. We’re thrilled you’re happy with the service and the quality of our Hobbs items. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Loved the cardigan the service from hobbs excellent as always”

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Posted 2 months ago

Hi Susan, Thank you for your lovely feedback. We’re thrilled you’re enjoying your beautiful Tresco Cardigan and the service that we provide to you. We’ll pass your kind words to the team. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Website easy to navigate. Packaged well. Quick delivery. Quality clothing.”

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Posted 2 months ago

Hi Theresa, Thank you for your lovely feedback. We’re so pleased you’re happy with our Hobbs website, packaging, delivery and the quality clothing that we provide. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Hobbs are an excellent firm.”

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Posted 2 months ago

Hi Christopher, Thank you for your lovely feedback. We’re delighted that you think Hobbs is an excellent firm and appreciate you taking the time to share your experience and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

“Absolutely beautiful shoe. Detail sets them apart from most other occasion shoe.”

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Posted 2 months ago

Hi Anita, Thank you for your lovely feedback. We’re glad to hear you enjoyed the helpful service of the staff in our Hobbs store and the beautiful dress selection we offer. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Hobbs

Posted 2 months ago

Hobbs is rated 4.4 based on 5,618 reviews