Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,618 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The trench coat is beautiful, it suits me very well. The color is unique and the design is lovely. I’m very happy.”

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Posted 2 months ago

“Fantastic fit, beautifully made! Thank you Hobbs.”

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Posted 2 months ago

“Unfortunately I had to send it back as it was too short for me I am still waiting for a refund.”

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Posted 2 months ago

“Lovely quality. Fits a bit larger. Would recommend if you like the light colour”

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Posted 2 months ago

“Hobbs deals with all my orders in a fast and efficient way.The only thing i have got at the moment that i don't get the pictures of the garments on my mac,just a blue question mark.On my phone and ipad everything is fine .It is a bit awkward.if i did not have those i would not be able to order anything.”

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Posted 2 months ago

“I am a big fan of HOBBS. The quality of the fabric is good and washes well. Unfortunately, quite alot of the summer dresses are not appropriate for our climate as in Malta summer is very hot with high temperatures, so I mostly buy winter clothes from HOBBS. I visit my daughter and her family who lives in Brighton, so I normally shop from HOBBS in Brighton. Last Christmas shopping there wasnt possible as apparently the BRIGHTON shop was changing its location! I bought 2 tops online for the first time. Im highly satisfied with both tops which were delivered to my home within 3 days from ordering. Well done and thank you. Looking forward to more shopping at HOBBS. Carmen.”

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Posted 2 months ago

“Beautiful clothes. Consistently lovely. Efficient service and 28 days got return which gives plenty of time to make a decision.”

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Posted 2 months ago

“Poor customer care services.”

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Posted 2 months ago

Hi there, We’re very sorry to hear about the poor customer care you experienced. This is far from the standard we aim to uphold, and we appreciate you bringing it to our attention. We’ll review internally to understand what went wrong and ensure better service going forward. If you’re able to share a bit more detail about your experience (order number, dates, and what happened), we’d be grateful and can take corrective steps promptly. Kind regards, Team Hobbs

Posted 2 months ago

“Excellent packaging for online orders.”

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Posted 2 months ago

“Love Hobbs generally for my smarter days!”

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Posted 2 months ago

“Beautiful classic items. Gorgeous colours and fabric.”

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Posted 2 months ago

“I have not received the skirt although I ordered it on 6 April snd today is 21st April.”

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Posted 2 months ago

Hi Jill, We’re sorry to hear that you were concerned about not receiving your order. We can confirm that this has already been investigated and treated as a missing in transit (MIT) order, and a full refund has been issued. We understand how frustrating delivery issues can be and apologise for any inconvenience this situation has caused. If you have any further questions or if there is anything else we can help with, please don’t hesitate to get in touch.

Posted 2 months ago

“First order with Hobbs. Very impressed with quality. Lovely material and tailoring. Beautifully packaged.”

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Posted 2 months ago

“consistently good quality and stylish clothes”

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Posted 2 months ago

“Beautiful elegant clothes as always from Hobbs!”

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Posted 2 months ago

“Hobbs you wont like it! The necklace looked like it came out of a cracker. Also i had a lovely pastel pink and pastel green cotton cardigans bought a few years ago and what seemed to be the same cardigan came up for sale. I bought it. Not the same quality at all. Cheaper textile, duller colour. Very disappointed.”

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Posted 2 months ago

“Absolutely stunning jumper. Beautiful colour. Looks really classy on. Love it. Would recommend. Love Hobbs clothes. Always packaged beautifully on delivery.”

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Posted 2 months ago

“service and articles extraordinary, love it”

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Posted 2 months ago

“Excellent quality clothes, classic styles with a modern twist.”

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Posted 2 months ago

“I returned my dress on 15th April it was way too long and I havent had any cobfirmation of my return yet cab you contact me”

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Posted 2 months ago

Hi Charlotte, Thank you for getting in touch. We’re sorry to hear that the dress wasn’t the right fit for you. We can confirm that your return has already been received and your refund was processed on 21st April. Depending on your payment provider, it may take a few working days for the funds to appear in your account. We apologise if you did not receive a separate confirmation at the time and appreciate your patience. If you still can’t see the refund after the expected timeframe, please let us know and we’ll be happy to look into it further for you.

Posted 2 months ago

Hobbs is rated 4.4 based on 5,618 reviews