Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,618 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Easy to order, website intuitive, good value, dress delivered at the time promised, would recommend Hobbs.”

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Posted 2 months ago

“Excellent service and quality product.”

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Posted 2 months ago

“I've shopped with Hobbs for years. You rely on the quality.”

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Posted 2 months ago

“I am extremely disappointed with my Hobbs experience. The dress is beautiful. My overall experience with Hobbs is most upsetting and disappointing. Too long to go into now but would be very pleased to discuss my experience with someone. Further to my experience above, I have now been pleased to hear from Hobbs with my experience resolved.Thank you whoever looked at the situation and remedied to my satisfaction”

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Posted 2 months ago

Hi Patricia, We’re very sorry to hear about your disappointing Hobbs experience. While you mention the dress is beautiful, we understand that the overall experience has been upsetting and not up to our standards. We’d like to help and discuss this further to see what we can do to make it right. If you’re open to it, please share your order number and a brief outline of what happened with our customer care team so we can review with the relevant teams and get back to you promptly.

Posted 2 months ago

“the fit is amazing ...love it”

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Posted 2 months ago

“I love the quality and elegant designs of Hobbs.”

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Posted 2 months ago

“The right fit”

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Posted 2 months ago

“Nice quality clothes -when you want something that is smart - now I am retired I don’t have the need for a lot of the ‘office wear’ which is a shame !”

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Posted 2 months ago

“Always beautiful quality, with great style and finish. One of the few places I have been able to wear “off the rack” dresses as I have a very short torso, large bust but am 5’7” meaning waistlines and darts never sit correctly… however I have found that I am able to wear most of the Petite range if I go up one size and opt for a longer length style to compensate.”

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Posted 2 months ago

“What a beautiful dress. Fit is perfect and the colour excellent”

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Posted 2 months ago

“A beautiful color and fits perfectly”

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Posted 2 months ago

“For this dress, which I have returned by post on 08/04/2026, but have not yet had a refund nor even an acknowledgement that it has been received by Hobbs.”

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Posted 2 months ago

We’re really sorry to hear that you haven’t yet received a refund or acknowledgment after returning the dress. That isn’t the level of service we aim to provide. Please contact our Customer Care team to assist further. Thank you for your patience and for bringing this to our attention.

Posted 2 months ago

“Lovely quality clothes”

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Posted 2 months ago

“Hobbs have a great selection of quality clothing and have an excellent Customer Service Department”

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Posted 2 months ago

“Beautiful blouse ,as pictured and great quality .”

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Posted 2 months ago

“Good customer service arrived promptly.”

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Posted 2 months ago

“This was a lovely dress, unfortunately it was too heavy for a destination wedding. I did however buy another Hobbs dress in silk. The staff in the Norwich Store are very knowledgeable and helpful.”

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Posted 2 months ago

“Good no issues to complain about”

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Posted 2 months ago

“Great service, fast delivery.”

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Posted 2 months ago

“After searching for a long time for a dress for a wedding I finally found just what I wanted at Hobbs. With the help of the Introductory offer it was made more affordable, so win win all round!”

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Posted 2 months ago

Hobbs is rated 4.4 based on 5,618 reviews