Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,706 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Your service and quality is very good but the colour was diffrent from the picture so I returned the jacket . And waiting for a refund .”

Helpful Report

Posted 2 months ago

Hi Jacqueline, thanks for your review. We’re glad you found the service and quality good, and we’re sorry the colour differed from the picture and that you had to return the Elize Textured Jacket. We’ll look into the colour accuracy and if you need any help with the refund status, please contact us. Kind regards, Team Hobbs

Posted 2 months ago

“Good, reliable company. Reasonable shipping time and quality products.”

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Posted 2 months ago

“I'll certainly recommend Hobbs to friends. Great products and service.”

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Posted 2 months ago

“Really amazing company. Knows their stuff”

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Posted 2 months ago

“Absolutely beautiful dress, for a wedding this summer. Floats like a dream.”

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Posted 2 months ago

“I love hobbs , but i was very dissapointed with the fact I could not return my dress to my local store in Mahon Point, Cork , Ireland . I did send it by post though, but it will affect me buying on line from Hobbs. It also didnt help that the shop assisant was down right rude and dismisif. I would have always rated Hobbs a 5 with good value and a lovely product and super plesent shop experience. In this case no rateing for the experiance or the product. Yours Catherine”

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Posted 2 months ago

“Hobbs has a great selection of flattering clothing.”

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Posted 2 months ago

“Lovely colour and style very pleased.”

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Posted 2 months ago

“Delivery time was incredible. Everything packed neatly and carefully wrapped. I enjoy shopping with Hobbs.”

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Posted 2 months ago

“Hobbs are my go to for footwear. I prefer to shop in store, but I find there is a better selection of footwear on line, with only selected items in the stores I have access to which are Beverley in Browns and the store in York.”

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Posted 2 months ago

“Quick delivery and packaged well.”

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Posted 2 months ago

“Colour of coat not like pi ture and box arrived very damaged with dpd”

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Posted 2 months ago

Hi Catriona, thanks for your review. We’re sorry the Bhavina Wool Blend Coat colour wasn’t as expected and that the box arrived damaged. I can see that we have refunded your order for you, if you need further assistance please do contact our Customer Care Team. Kind regards, Team Hobbs

Posted 2 months ago

“Absolutely love Hobbs, great products and fantastic quality.”

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Posted 2 months ago

“Dress cost £189. I checked online several times there was no size 10 in petite. Then suddenly One appeared. I ordered it. Without thinking about where this suddenly came from.Arrived completely creased I turned it inside out creasing was even worse on inside dog hairs on the inside waist band this item had obviously been used and then returned. The dress itself was lovely. Got my refund in efficient time. However, I would never buy Hobbs online again for such a premium brand. You need to have a premium service to expect somebody to pay that kind of money and have a dress sent to them in that state is disgusting”

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Posted 2 months ago

Hi there, Thank you for taking the time to share your experience. We are truly sorry to hear your Hobbs dress arrived creased, with dog hairs and what seemed like a previously used garment. This isn’t the standard we strive to maintain, especially for a premium brand. So that we can put this right, please reach out to us via the link below. https://www.hobbs.com/contact-us.html

Posted 2 months ago

“Beautiful blouse, very smart.”

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Posted 2 months ago

“Great customer service when delivery was delayed following Christmas break and good coins access via WhatsApp”

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Posted 2 months ago

“Coat is lovely. It was such a lot of hassle though to receive it. Lost by Evri so ordered another. Then after a month 2 arrive. As a honest person I returned one stating no refund.”

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Posted 2 months ago

“Great service from Hobbs. Quick and efficient posting of purchases.”

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Posted 2 months ago

“Quality garments and distinctive design”

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Posted 2 months ago

“I have been a customer of Hobbs for many years. I think the quality of their products is usually high, the packaging for online orders is really good. I was disappointed with the style of these boots, I have no idea what the designer was aiming at.”

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Posted 2 months ago

Hobbs is rated 4.4 based on 3,706 reviews