Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,618 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I love Hobbs but find the sizing a bit inconsistent”

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Posted 2 months ago

Thanks for sharing your experience. We’re sorry to hear the sizing has felt inconsistent and that Hobbs hasn’t met your expectations this time. Your feedback on fit and consistency has been noted and will be shared with our product and sizing teams so we can review and improve. We truly value your support and aim to restore your confidence in our range.

Posted 2 months ago

“Brilliant service from ordering to delivery”

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Posted 2 months ago

“I never received my order”

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Posted 2 months ago

Hi Naomi, We’re very sorry that you did not receive your order. After checking your order, we can confirm it was cancelled due to stock availability issues, and therefore was not dispatched. We completely understand how disappointing this is and apologise for any inconvenience caused. If any payment was taken, this would have been refunded in full, and should now be visible in your account depending on your payment provider’s processing times. Thank you for your understanding, and please let us know if there’s anything further we can help with.

Posted 2 months ago

“Beautiful necklace, really happy with the quality. Poorly packaged, it was wrapped in tissue, loose in a large cardboard mailing box, no necklace box or smaller gift box to protect it. Luckily there was no damage.”

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Posted 2 months ago

Thank you for your kind words about the necklace’s quality. We’re sorry to hear about the packaging and that it arrived without a protective gift box. This isn’t the experience we want for our customers, and we’ll share your feedback with our packing team to prevent this in the future. We’re glad there was no damage, and we appreciate you bringing this to our attention.

Posted 2 months ago

“Great clothes”

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Posted 2 months ago

“Bought online as shop didn't have the right size (6 petite), but wanted to say shop assistants in Gateshead Metro were great.”

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Posted 2 months ago

“Top came promptly”

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Posted 2 months ago

“Good variety. Excellent online service.”

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Posted 2 months ago

Hi there, Thank you for your feedback. We’re really pleased to hear you were happy with the variety and found our online service excellent. We’re sorry to see the 1-star rating and would love to understand if there was anything we could have done better to improve your overall experience. Your feedback is greatly appreciated and helps us continue to improve.

Posted 2 months ago

“Good selection of styles. Great colours. Very happy with my purchases.”

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Posted 2 months ago

“Quick delivery and well packaged. An all round 5 star purchase.”

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Posted 2 months ago

“I like shopping with Hobbs. The sizes are perfect for UK sizes, the materials and quality are good, and the service is great.”

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Posted 2 months ago

“I always find the perfect piece at Hobbs and their styles really suit me and make me feel good. It’s my kind of place.”

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Posted 2 months ago

“Very nice dress lovely material”

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Posted 2 months ago

“Hobbs are fantastic for smart stylish and very well designed/made value for money women's wear. My go to all the time. I give 4 stars only because the petite range is too limited and have to imagine whatever the model is wearing at 5" shorter for me”

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Posted 2 months ago

“I was looking for an outfit for my daughter’s wedding, there were so many lovely dresses, when I ordered it was very easy, arrived very promptly, was wrapped and very well. Such a wonderful shopping experience.”

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Posted 2 months ago

“Quick straightforward transaction and delivery.”

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Posted 2 months ago

“Excellent quality and well fitted. Great for a formal event. I just wish the prices were lower!”

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Posted 2 months ago

“I purchased the suit in petite and the fit is perfect. Definitely would recommend”

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Posted 2 months ago

“Prompt delivery and beautiful packaging and presentation”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Hobbs is rated 4.4 based on 5,618 reviews