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Holiday Extras Reviews

4.4 Rating 9,711 Reviews
85 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.4
Based on 9,711 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Unverified Reviewer
“Effortless to book and a fair rate!”
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Posted 2 years ago
Anonymous
Unverified Reviewer
“Every thing as planned. Excellent. Thank you.👍😁”
Helpful Report
Posted 2 years ago
Andy Philip
Unverified Reviewer
“We parked at Exeter airport, but our confirmation did not say FlyParks. So we were unsure which car park we had booked.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Great service.”
Helpful Report
Posted 2 years ago
ER
Verified Reviewer
“Easy to use web site, very friendly and helpful staff, we will definitely be back. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“We will definitely go back, the staff were so helpful and friendly.”
Helpful Report
Posted 2 years ago
Sharon
Verified Reviewer
“Had an extremely rude driver on the day we parked Have put in an official complaint but not heard anything back???”
Helpful Report
Posted 2 years ago
The Youngs
Unverified Reviewer
“Excellent company such an easy system and so close to the terminals”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“The Airparks service in Birmingham Airport is very useful and easy. We parked up after being shown where to park, we had a ticket which told us which zone we were in which made it so easy on return. I got to keep my car keys, which I found reassuring personally. The bus took us outside our hotel. The Hilton garden inn Birmingham was beautiful. Very clean, our room was big, good WiFi signal. The facilities were amazing, lovely big bed, very comfortable, lovely shower as well, big tv in room with desk. The price for snacks and drinks are quite expensive so would keep that in mind . The food prices at the hotel were also expensive. But staff were friendly and very helpful. We ordered an Urbereats to the hotel as it was more in our budget which we picked up right out the front. Breakfast was incredible, so much choice! We paid £25 for two adults and it was definitely worth it comparatively to airport prices. The return was easy, the bus took us to our zone in good time, my car was completely fine. Overall a good service to book alongside hotel.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Transfers very easy and right outside departures on way and arrivals on return.”
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Posted 2 years ago
Carla
Unverified Reviewer
“Fantastic service wouldn't book anywhere else”
Helpful Report
Posted 2 years ago
Andrew Mabbutt
Unverified Reviewer
“The drop off was excellent and a very friendly member of staff greeted me. Quite the opposite on arrival. Few grunted syllables through the kiosk window to tell me which bay my car was parked. I went to said bay and my car wasn't there. I went back to the kiosk window to explain and the was grunted at again asking me to give my car back to him so he could go and find it and bring it to me. No apology, no smile, nothing. I waited 10 minutes and eventually my car arrived with Mr Grumpy handing over my key with with a few more grumpy moans. Not a great reflection on your business.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Very good thanks”
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Posted 2 years ago
Andrewprod
Unverified Reviewer
“Booked an overnight stay at the Clayton, Manchester airport, prior to a morning flight. It wasn't so easy to get to on foot from the railway station with luggage, but apart from that everything was great. Check-in was quick and the chap on reception confirmed what time I wanted the complimentary shuttle bus to the terminal in the morning. I ate my evening meal in the hotel restaurant, which was fine. The room itself was perfectly acceptable for one night, and breakfast in the morning was really good with plenty of choice. The hotel shuttle bus was bang on time the next morning. All in all a really good and hassle-free experience at a reasonable price.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Car parking was seemless and the hotel was good, just let down by not having the full breakfast offering and limited evening menu due to flooding at the hotel which was known about by the hotel when booked but no information was passed on”
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Posted 2 years ago
Anonymous
Unverified Reviewer
“Hilton terminal 5 is a very good hotel , friendly staff and very good breakfast. Not so close to T5 though.”
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Posted 2 years ago
Glenn Martin
Unverified Reviewer
“Directions to which car park I dropped off at were unclear. I had booked a valet, which I never got. The staff were not helpful. They spent their time on their phones. Ive used purple parking before, and the car came back dirtier than i left it.There are cheaper and better alternatives.”
Helpful Report
Posted 2 years ago
Ian Simpson
Unverified Reviewer
“Used many times for Newcastle airport parking pre and post COVID and never once had a problem”
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Posted 2 years ago
Anonymous
Unverified Reviewer
“A bit pricey but very handy”
Helpful Report
Posted 2 years ago
Maxine
Unverified Reviewer
“It was great I would like a discount as I book this service at least 5 times a year”
Helpful Report
Posted 2 years ago
Holiday Extras is rated 4.4 based on 9,711 reviews
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