Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,190 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,190 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Everything went well. Good communication throughout process”

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Posted 1 year ago

“Great service as always from sentinel”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Great service. Easy peasy, drop off and pick up”

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Posted 1 year ago

“I know the car wasn't the cleanest when we left it - but to return it with mud all over the wheel arches and covered in bird poo, feathers and bits of nest, suggest it was kept in a field while we were away.”

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Posted 1 year ago

“Easy to book - great lounge experience”

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Posted 1 year ago

“The 6 hour grace period was helpful as my flight was disrupted. Easy to find and there’s always a bus.”

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Posted 1 year ago

“So easy to find and park. Great service”

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Posted 1 year ago

“Room was ok but not at all delux. The shower was rubbish. The room standard. I could not see what was delux at all. Had to wait half an hour for a pick up from terminal 2 in bad weather. Not worth the money, will not book here again.”

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Posted 1 year ago

“Great hotel good location hoppa bus pass didnt work either way had to pay for a taxi instead luckily Kerry was on hand to sort things out tge bus company said the driver was at fault going out but sane thing happened coming back”

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Posted 1 year ago

“Tables and seats to low. No nice food to eat. Very noisy.”

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Posted 1 year ago

“A very efficient and professional service. I would certainly recommend and will be booking again very soon.”

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Posted 1 year ago

“Very happy and professional drivers. Needed to make a change and it was accommodated for. 9 out of 10 transfers I use this company”

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Posted 1 year ago

“Everything was just perfect. We couldn’t fault a thing.”

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Posted 1 year ago

“Good price. Easy to park. Quick drop off to airport but a long queue for bus coming back from airport”

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Posted 1 year ago

“Good value and easy to park with quick transfer”

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Posted 1 year ago

“Great location and value for money!”

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Posted 1 year ago

“I think this time was very expensive, I paid for 24 h £51 , service was great but not very happy about the cost.”

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Posted 1 year ago

“Everything went very smoothly. Checked straight into the hotel then drove into the long stay car park the next day. Number plate recognition in and out. Staff at the hotel were friendly. Buses to and from the airport were frequent. Would definitely use these services again.”

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Posted 1 year ago

“Always a great car park to use.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,190 reviews