Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“Excellent service. Easy parking”

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Posted 2 years ago

“I received text message one day before that your transfer is confirmed at 10:30. Next day I waited till 10:45, no body turned up. Receptionist, took the number and phoned them, they said, they have no record of booking. Cut the story short, after long discussion between receptionist and cab company, and four different phone calls, they agreed to send a cab, as time was short, they asked us to walk up to station, which we did, reached to airport one hour late. Thank God, hotel receptionist helped us, otherwise, not knowing the language, and their answer that, they have no record of booking, put us in great stress. Surely, I will never again use this sort of company.”

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Posted 2 years ago

“Used HE several times now, always hassle free, excellent service.”

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Posted 2 years ago

“Easy to find. Rapid drop off. Efficient collection on return.”

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Posted 2 years ago

“Everything was so easy and issue free. The ladies in the office were lovely and very friendly too.”

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Posted 2 years ago

“Excellent Service!”

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Posted 2 years ago

“What can I say you booked it Enjoyed it”

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Posted 2 years ago

“All went well and no problems”

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Posted 2 years ago

“Easy to book, hotel clean and tidy, parking 1 minute from hotel and bus waiting to take us 5 minutes to the airport. Will definitely use both hotel and parking again.”

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Posted 2 years ago

“Very good service everything went smooth no hassle well pleased.”

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Posted 2 years ago

“Booked car parking and holiday insurance booking was easy and good value. Was able to access app abroad would use again.”

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Posted 2 years ago

“Booking was easy. Choice on the site was great. Everything was simple. Had exactly what was required, car parking and airport lounge”

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Posted 2 years ago

“Parked at EMA long stay 1, drove up and let us in - bus arrived a few minutes later and all good. Return was just as easy - bus was outside the terminal building, got to the car and straight out the barrier. Will use them again.”

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Posted 2 years ago

“I always book my transfers with you guys but this one was by far the worst ... really poor communication from the transfer company and was left to wait for a long time before leaving the airport. When we called the number they didn't seem to want to try and help at all”

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Posted 2 years ago

“Fantastic and easy, as always!”

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Posted 2 years ago

“Flying out was fine, showed the bar code, parked in a disused area of land and then minibus to airport. Coming back we had to search for the number to call online, the number found then gave us a different number and we headed to area 16, we called the number and was told the minibus would be 30 minutes (it was 36 minutes). All in all we landed at 18:30 and we were in the car at 20:10. I wouldn't use again mostly because I spent more time getting back to my car than I did on my flight. A couple we met at the waiting area were desperately calling and never got through to the company but luckily were picked up when we were.”

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Posted 2 years ago

“Excellent service. Easy to find and connection to and from airport straight forward. Drivers on both connections very helpful with luggage.”

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Posted 2 years ago

“Got back early and nothing seemed to much for excellent staff, will use them again excellent service”

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Posted 2 years ago

“So quick and easy to drop your car off and get to the airport, just as easy getting back to pick the car up.”

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Posted 2 years ago

“Absolutely perfect,on time and polite”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,071 reviews