Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the car park. It was very busy and was a bit difficult to find a parking space but we managed. Bus to the airport and back again was seemless. Will use again.”

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Posted 7 months ago

“Good service easy to book and amend car parking”

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Posted 7 months ago

“Excellent service -,reasonably priced, efficient and reliable. The announcements of the Bus Stop numbers when we returned to collect the car were hard to hear!”

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Posted 7 months ago

“Meet and greet parking was easy and perfect”

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Posted 7 months ago

“Glad your open again. Easy to find, book, and drive to. Staff are very friendly, very dirty bus ride to the airport. Will be using again in February.”

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Posted 7 months ago

“Ideal for family holidays, park up, get a very regular bus, and go. Easy to get back to as well. Wouldn't use anyone else.”

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Posted 7 months ago

“No hassle parking at Stansted park and ride.”

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Posted 7 months ago

“Can't fault them, car was parked in disabled bay, easy drop of and collection.”

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Posted 7 months ago

“Wouldn’t use another app, reliable safe and fantastic prices”

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Posted 7 months ago

“Shuttle drivers were lovely and we hardly had to wait at all. We had to drive around quite a bit to find a space and when we did, there was no obvious way of remembering where we were I.e. no lane number for where we parked so we had to take a video of the area and try to remember.”

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Posted 7 months ago

“Easy to use, bus stops are well placed and no longer than a 10 minute wait. I've used service before and rate this better than the hotel shuttle which I've previously used. Our driver taking us to the airport was brilliant, he was so friendly, chatted to everyone who got on keot us informed of terminals and helped everyone on with cases then put holiday music and everyone joined in which created a really good atmosphere on the bus he was the epitomy of really good customer service”

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Posted 7 months ago

“Everything worked as it should. Super efficient way to leave your car and the Sofitel Hotel is perfect to stay the night before you fly.”

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Posted 7 months ago

“Plenty of information and easy to follow. All I had todo was turn up and say I’d got a reservation under my name and it was that simple.”

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Posted 7 months ago

“Great staff and easy to park then quick to departures I had a ten minute wait on my return luckily the weather was fine Otherwise a 5 star review”

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Posted 7 months ago

“Used many times without any issues.. great service 👏”

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Posted 7 months ago

“Very straight forward. Postcode took us straight to car park. No long wait for the bus. Buses empty with lots of space. Worked perfect.”

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Posted 7 months ago

“Easy to book. Great app”

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Posted 7 months ago

“It was the second time we used The airport transfers Good communication on times Everything went really well Will definitely recommend 💯”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“All I had to do was drive to the car park. Went straight in, parked and on my return just drove out. The car park was in easy walking distance to the airport although there is a bus service if I wanted to use it. I would definitely use this service again.”

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Posted 7 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews