Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,644 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,644 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Manchester airport drop and go. Very efficient and fast service with shuttle bus would highly recommend”

Helpful Report

Posted 6 months ago

“Booked my car in for a week at Edinburgh airport however on my arrival home I could not get the barrier to rise on my approach to exit the car park. I rang for assistance at the barrier and was told my car was due back on the 11th and not the 12th. Obviously this was a mistake on my part at the time of booking. The person then informed me that I could pay the additional fee at the ticket machine so that I could exit the car park. I went to the ticket machine to pay the additional fee and was shocked to find that I had to pay an extra £50 on top of the original cost for the week I had paid of £67 which included the extra cost for insurance if flights are delayed. I think the additional amount I was charged is totally unacceptable for my car to be there for only a matter of hours more than it was originally booked in for, so needless to say I will not be using Holiday Extras again in future and will be making sure my family and friends don’t either and wanted to make other users aware that this is the outrageous costs that a they are charging if you, like me, make a genuine error at the time of booking.”

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Posted 6 months ago

“Hi experience was very good. Especially when we require assistance. Lots of room. Good atmosphere. No hassle. Will do that again when needed.”

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Posted 6 months ago

“Nice section of food and drink but not worth the money unless you can stay for the full three hours. It did not help that the lounge was late in opening and there was a long queue at 4am.”

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Posted 6 months ago

“Was a great process, everything worked really well from checking the car in and our was waiting for us when we arrived.”

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Posted 6 months ago

“It was easy to find and shuttle bus driver both to and from airport was great. Bus was easy to get and sitting in stance when we came off our plane. Would defo use again.”

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Posted 6 months ago

“Easy to find and get a place. Signage clear for exit. A minor niggle is pavement outside of car park is very uneven,not great for suitcase wheels.”

Helpful Report

Posted 6 months ago

“Easy to find and get a place. Signage clear for exit. A minor niggle is pavement outside of car park is very uneven,not great for suitcase wheels.”

Helpful Report

Posted 6 months ago

“Easy to find and get a place. Signage clear for exit. A minor niggle is pavement outside of car park is very uneven,not great for suitcase wheels.”

Helpful Report

Posted 6 months ago

“Easy to find and get a place. Signage clear for exit. A minor niggle is pavement outside of car park is very uneven,not great for suitcase wheels.”

Helpful Report

Posted 6 months ago

“Fast, friendly, efficient service every time”

Helpful Report

Posted 6 months ago

“Very easy to drop off my car drop-off and collection from the airport was very quick and easy my car was ready to collect on return will be using again in December”

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Posted 6 months ago

“Easy drop off and a rapid drop off at the airport. Simple when collecting easy access to keys and very short walk for car. A good experience and would throughly recommend airparks”

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Posted 6 months ago

“Easy to drop off keys. Unfortunately the bar code would read to let us leave but soon rectified by assistant via phone.”

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Posted 6 months ago

“Good price and easy to follow to directions”

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Posted 6 months ago

“Excellent”

Helpful Report

Posted 6 months ago

“Excellent service , wouldn’t leave car any where else”

Helpful Report

Posted 6 months ago

“Easy to park, great hotel, good value.”

Helpful Report

Posted 6 months ago

“The car park was easy to access and a short walk from the terminal.”

Helpful Report

Posted 6 months ago

“Rooms dated. The whole corridor had a nasty smell to it. Bed too soft. The paid for meal gives you a mains choice of fish chips, curry or pizza. Definitely not staying here again”

Helpful Report

Posted 6 months ago

Holiday Extras is rated 4.4 based on 9,644 reviews