Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,921 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Car parking at Newcastle airport Short Term park. No problems experienced all ran as it should. Expensive but very convenient.”

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Posted 5 months ago

“Stansted Airport had another system failure, so our holiday was a non starter. I’d taken Holiday Extra insurance for a late return but we had the opposite problem so now I’m out of pocket.”

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Posted 5 months ago

“Same booking as last year went to same carpark and ended up paying £120 to get out of the long stay carpark. No where near enough information.”

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Posted 5 months ago

“Easy to arrange parking & adjusting dates if plans change. Used Jet parks Ringway at Manchester airport, easy to access & coaches reliable. Only wish the roadways were more robust tarmaced without potholes.”

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Posted 5 months ago

“Easy to park, and the bus arrived quickly.”

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Posted 5 months ago

“Good directions, easy entry, prompt transfers both ways.”

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Posted 5 months ago

“Good service”

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Posted 5 months ago

“Easy to locate transfer desk at Paphos arrival. Did wait 20 minutes for the pick up to hotel, should be quicker. No personal contact about return journey, other than looking in the app for return pick up time. Otherwise a smooth private transfer from airport to hotel and hotel to airport. Good value for money as well”

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Posted 5 months ago

“Couldn't of went any smoother”

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Posted 5 months ago

“Quick service,efficient,all ok👍👍”

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Posted 5 months ago

“Manchester T2 West car park is a nightmare - 20 min queue to get in - queues to find a parking space. No signage to tell you how to get from the car park into the terminal in the lifts. Went from level 4 down to 1 to find someone to ask then had to go back up to level 3 whilst dragging cases around. Not at all impressed... never again!”

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Posted 5 months ago

“Not happy when they ask me re pay full amount when leaving the car park after when I had already pre paid and book and not let us out of the car park”

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Posted 5 months ago

“The staff are super professional, polite and very clear with the communications. The whole process was seamless. Wouldn’t hesitate to recommend.”

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Posted 5 months ago

“Everything I booked with holiday extras went according to plan”

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Posted 5 months ago

“Very please quick and efficient no fuss well done”

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Posted 5 months ago

“Nice staff but the drop off point is too far away from the airport with 3 cases and an infant. We got picked up at 10.30pm and they sent a mini bus too small for all the passengers so we had to wait 30 minutes in the cold with a 9 month old baby until the moni bus came back. Would never book again, I would urge anyone to book the Southend airport parking instead.”

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Posted 5 months ago

“As advertised-helpful friendly staff”

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Posted 5 months ago

“Well organised”

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Posted 5 months ago

“Very easy and straightforward”

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Posted 5 months ago

“Easy to access, 2min walk to terminal”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 8,921 reviews