Home Hub Group Reviews

Name: Home Hub Group
Address: Unit 6 The Western Centre, Western Road,, Bracknell
Rating: 4.51

4.5 Rating 704 Reviews

96 %

of reviewers recommend Home Hub Group

Company Reviews

Questions

Metrics

4.5

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01344 595840

Email:

customerservices@homehubgroup.co.uk

Location:

Unit 6 The Western Centre, Western Road,
Bracknell
RG12 1RW

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Home Hub Group 5 star review on 30th December 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and good installation team. Well recommended if you want a top quality job.”

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Posted 11 years ago

“Very good, especially the aftercare and that's what counts. Well done guys”

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Posted 11 years ago

“very efficient service, polite and tidy.”

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Posted 11 years ago

“Particularly impressed with the installer, he took a lot of pride in his work and made sure the finish was to a high standard.”

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Posted 11 years ago

“very professional friendly and informative from start to finish”

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Posted 11 years ago

“Product good but serious lack of communication from specific staff (Josh)with post installation issues, despite numerous attempts via telephone and email to make contact. A real shame because sales staff (Scott) very helpful and professional at all times and Julie (customer services) made significant efforts to keep me informed of progress after I explained the frustrations I was having. I would recommend the product to friends but there would be caveats in recommending purchase and installation through the Ascot outlet.”

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Posted 11 years ago

“Friendly professional staff and high quality workmanship. We are delighted with the outcome which met our expectations. As we were replacing sliding patio doors we would like to have had larger samples to bring home to help decide on the colour.”

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Posted 11 years ago

“The whole process (quotation, placing order, surveying, delivery and installation) was very good and all the staff were very helpful. The windows and door look great.”

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Posted 11 years ago

“Very Good. I saw your ad in a local paper phoned your Ascot branch on the saturday, they were just closing. The man on the phone was very pleasant and told me the opening times. I called in at your showroom on the following tuesday, once again the staff were very pleasant and helpful. I had had a cheaper quote over the internet from a company that was some distance away but because of the attention I had been shown up to now I felt happier dealing with a company closer to home.. Your quote was higher but we negotiated and agreed a price somewhere in the middle. A date and time was set for a site survey and an installation, both went off really well. Dave Batchelor did the survey he was very helpful, explained everything in easy detail, made me feel very at ease. The installation was done by Lee Macey very pleasant man got on with the job, was a very conscientious and tidy worker. Both my wife and I are very pleased with the finished job and we are glad that we went for service not the cheaper quote.”

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Posted 11 years ago

“We are thrilled with our windows and doors, Chris who helped us with the quotation was fantastic - we cannot praise him enough as he always responded with answers to any queries incredibly quickly. Unfortunately with the few little issues we had afterwards, eg. front door not unlocking properly, beading damage on one window and patio door trim not fitted, the after sales service was not up to standard - the lady we dealt with never returned calls or if she did, it was days late, then she booked callouts for the incorrect days so we took time off work and noone turned up! This was a real let down and such a shame as Chris presented such a professional image of the company. Finally, we had our windows fitted back at the end of April/ early May, and we still have not received our Fensa Certificate.”

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Posted 11 years ago

“Very good.”

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Posted 11 years ago

“excellent”

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Posted 11 years ago

“Very good.”

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Posted 11 years ago

“Confused at first visit. We were looking for Mulliners as we were not told to look for Home Hub Group. Needs correcting for future customers.”

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Posted 11 years ago

“Very well, everything is kept simple and straight forward (how it should be) Josh was superb and could not fault anything.”

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Posted 11 years ago

“I was very disappointed with the fact the windows were installed with a fault. I fee that the product should not have left the warehouse to come out. It should have been sent back before the installation. Unfortunately it was not noticed by the installer until after he had installed the product. Lessons to be learnt...check product before it leaves the warehouse. I am now happy that my installation is complete and the windows look fine. Many thanks.”

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Posted 11 years ago

“This was a repair not a new purchase. This refers to the man who came to fix a problem with the French doors. I was extremely satisfied with his service and how quickly he fixed the problem.”

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Posted 11 years ago

“Good”

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Posted 11 years ago

“Very good.”

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Posted 11 years ago

“Very good!”

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Posted 11 years ago

Home Hub Group is rated 4.5 based on 704 reviews