Hotter Shoes Reviews

2.3 Rating 575 Reviews
28 %
of reviewers recommend Hotter Shoes
2.3
Based on 575 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Hotter Shoes Reviews
Visit Website

Phone:

0800 083 8490

Email:

generalinfo@hotter.com

Location:

Hotter Comfort Concept 2 Peel Road West Pimbo Skelmersdale
Lancashire
WN8 9PT

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Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 17th October 2022
Cole Maynard
Hotter Shoes 1 star review on 17th October 2022
Cole Maynard
Hotter Shoes 1 star review on 17th October 2022
Cole Maynard
48
Anonymous
Anonymous  // 01/01/2019
I Love love love my Hotter shoes. I wear a 9 1/2, not a 9 and not a 10. And these shoes are true to size. Extremely comfortable and stylish too. I bought several pairs.
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Posted 7 years ago
I have a hard time finding shoes I like and are comfortable. I wear closed toe all the time. When I happen to see a Hotter brochure I was so happy to see more than one pair that I liked. I ordered 7 pair! 40% off. Only took 8 days to get. From the U.K. To Cali. I love them all.
Hotter Shoes 5 star review on 16th March 2017
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Posted 7 years ago
These are the BEST!! I've ordered 3 pairs of shoes from this company and all 3 arrived exactly in the time period described (to the US) and are soooo comfortable they have literally saved my problem feet! I called to ask some questions about the different shoes and customer service was quick to answer, informative and just lovely! I don't ever want to buy shoes any place else
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Posted 7 years ago
After digging out stuck cars in 12+ inches of snow on the way home from business in upstate NY, my son was sure his favorite "Hastings" were ruined. After brushing off the dried salt and mud and using leather cleaner, they look like new! Why we are a "Hotter" family. Thanks !
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Posted 7 years ago
This review is to thank the customer service. I had a problem with a pair of shoes which was dealt with courteously and promptly.
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Posted 7 years ago
I have a pair of sandals that are very comfy and stylish, so I bought a pair of County boots in tan leather. I loved the look of them, but when they arrived, they were a bit stiff. However, after wearing them for two days, they are as comfortable as the sandals. I am perfectly satisfied with them. I have wide feet. so Hotter shoes are perfect for me.
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Posted 7 years ago
Just got the Villager wing tip shoe in BLACK PATENT LEATHER! LOVE, LOVE LOVE them!! Who would have thought Hotter would blast out a wild shoe like this! Ordered two pairs of sandals for summer too and wore them all summer long! Excellent quality and style. Lots of complements. Just be patient - they take awhile to get in the US.
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Posted 7 years ago
Whisper Boots, light as a feather,like walking on air! Sooo comfy! Thanks Hotter!
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Posted 7 years ago
After quite a few years I suddenly realised that every pair of shoes I own are Hotter! they are the most comfortable shoes I have ever owned and fully recommend them. I am a very happy customer. Val parsons.
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Posted 7 years ago
4th pair disintegrated soles. Have just put my 4th pair, out of 9 pairs, of Hotter shoes into the bin because the box like composition of the soles have split and disintegrated with only very light wear. Very disappointed in Hotter as they were previously not interested in the complaint, despite sending the shoes back for their comments.
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Posted 7 years ago
My 93 year old aunt was helped extremely well by Dawn at the Hotter shop in Solihull. Dawn was not patronising or confusing. It took about 45 minutes to find a pair of Hotter shoes that were not painful and would help my aunt walk in comfort. Please thank Dawn for her patience and expertise. 100 / 100
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Posted 7 years ago
I've bought several pairs of shoes from Hotter. There always well made and build to last, as well as being comfortable. They may not be the most stylish shoes, but they do have some classic looks. Customer service has always been helpful, and if you buy on-line or keep the receipt, there always happy to take returns or do trade in's.
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Posted 7 years ago
I have used Hotter shoes for some years now, they are fabulously comfortable, though a bit pricey. The colour stability is not that great on the paler colours, but shoe quality as regards comfort and durability cannot be beaten. It is like walking on air, THE most comfortable shoes I have ever worn. I never have to 'wear them in', I just put them on and could walk for miles straight away, no pinching or rubbing. Only slight gripe on the paler colours is that the colour tends to wear from the toes and other friction points easily. With the darker colours that is easily rectified with polish, but creams (white, cream colours etc.,) can never fully replenish the colours. However this slight gripe is heavily outweighed by the great comfort factor. One more gripe - PLEASE bring back the SUNSET/SUNRISE shoe, you have a very similar one with crosses sewn on the front, but prefer the plainer version myself.
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Posted 7 years ago
Hotter shoes are really good and wear very well. There is no doubt about that at all. I love wearing hotter shoes in the summer specially as some shoes chafe my feet when worn without socks. Hotter shoes feel so light and comfortable on my feet that its a pleasure to walk in them. I would also like to mention the store manager Paul at the Lakeside Doncaster store. He is a gentleman and very courteous and polite and couldn't be more helpful to customers. He goes out of his way to be helpful and the orders that I have placed in store with him have always been on time and I couldn't recommend this store more to people. I am very happy and extremely satisfied with Hotter shoes and the store in Doncaster.
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Posted 8 years ago
I love Hotter shoes, they are the most comfortable durable and stylish I have come across. Therefore, I decided to enter the "Win your 3 favourite pairs of shoes" competition. However, I CANNOT understand why you need my date of birth for a competition. You have all the other usual information and I find this request unnecessary and INTRUSIVE. So I shall NOT be entering the competition!
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Posted 8 years ago
I received a Hotter catalogue with a 25% discount for he pair of shoes I wanted. I went to Cambridge for the day and visited the Hotter shop. I bought the shoes and the shop honoured the catalogue discount. The staff were very courteous and the shoes look very good quality. I'm not sure I would pay £72 for the shoes but the discounted price of £54 was very good.
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Posted 8 years ago
I would just like to say how pleased I was with the service I got when I went to the St Albans branch. I took a pair in that needed repairing. However they no longer do that style so he offered me a new pair or a full refund I managed to find a pair I liked. The manager & staff were very helpful. Thank you so much again.
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Posted 8 years ago
I have two pair of Hotter Shoes, and I must say they are the best shoes I have ever worn! Well made, stylish, and (most of all) comfortable and durable. Well done, Hotter Shoes! (Perhaps only in Lancashire could such shoes be born). Many thanks!
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Posted 9 years ago
Store laid out nice . But unfortunately I left as none of the shows on display had any prices on them. While I appreciate the staff would have obviously told me if I had asked I didnt want to keep saying g how much are these for every pair I looked at. Would have probably tried a couple of pairs on if they were prices on show . All other shoe stores have prices on their shoes
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Posted 1 month ago
I haven't bought since CoVid started 2020 because they said the shipping has slowed and did not have new styles, but I love Hotter sandals, and sneakers I take care of the 5 pairs of sandals and 1 pair of sneakers that still have, they are the most comfortable and my feet loved them. Is Hotter going to return to the USA?
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Posted 1 year ago
Hotter Shoes is rated 2.3 based on 575 reviews