Hotter Shoes Reviews

2.3 Rating 575 Reviews
28 %
of reviewers recommend Hotter Shoes
2.3
Based on 575 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Hotter Shoes Reviews
Visit Website

Phone:

0800 083 8490

Email:

generalinfo@hotter.com

Location:

Hotter Comfort Concept 2 Peel Road West Pimbo Skelmersdale
Lancashire
WN8 9PT

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Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 19th November 2022
Very Annoyed Ex Customer
Hotter Shoes 1 star review on 17th October 2022
Cole Maynard
Hotter Shoes 1 star review on 17th October 2022
Cole Maynard
Hotter Shoes 1 star review on 17th October 2022
Cole Maynard
48
Anonymous
Anonymous  // 01/01/2019
It's so nice to go into a shop and not be either pounced on by an over-zealous assistant, or ignored by assistants who are more interested in talking to each other than looking after the customers. Hotter in Bath had the perfect level of unobtrusive but available help, which made my browsing (and subsequent purchase) all the more enjoyable. A lovely shop and staff.
Helpful Report
Posted 6 years ago
I'm and 'old lady,' who loves shoes! For the first time in my life, it appears "I have found some of the best fitting, orthopedically sound and comfortable shoes on the planet." My first purchase was several months ago (2017); the shoes came and they are everything I'd hoped for and more. I told my daughter and ordered several pairs for her, and she's awaiting her order. All Hotter need do is keep up the good structural, appearance and excellent fabrics, and you will have my business forever. I will tell all my friends about your product. It would be nice if the wait time for delivery wasn't so long--but, I realize these shoes come from across the Pond, so it's one of the small things I would like improvement on. Miz Frankie
Hotter Shoes 5 star review on 7th January 2018
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Posted 6 years ago
Reliable, comfortable and good value.
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Posted 6 years ago
Good prices, excellent despatch operation and the ability to return via our local branch. First rate UK company
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Posted 6 years ago
Shoes very comfortable, delivered quickly and good quality
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Posted 6 years ago
Very comfortable shoes but rather pricey.
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Posted 6 years ago
Very comfortable shoes but rather pricey.
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Posted 6 years ago
Excellent service. Quality products very good online choice.
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Posted 6 years ago
Easy to order , price reasonable for decent fitting shoes ! Also able to track order usually by Hermes . No problems with returns either . Hotter footwear is always reliable and comfortable, hard wearing and a great range of styles to choose from , ladies and gents !
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Posted 6 years ago
I love my whisper boots because they look great with leggings and they are incredibly comfortable. I have flat feet and mishapen toes, but there is plenty of wiggle room.
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Posted 6 years ago
Hotter shoes made for comfort and style. I have five pairs of shoes and a handbag and am waiting for another per to arrive. Love your shoes!
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Posted 6 years ago
Good quality shoes and fast, reliable delivery.
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Posted 6 years ago
Just ordered 2 more pair of the Serenity shoes. They are wide enough for my wide feet, and extremely cute. I have worn the pair I bought this summer so much they are almost wore out, I mean as in everyday of the week. My kids even said how cute they were, and they are tough critics.
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Posted 6 years ago
Great fit/design choice
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Posted 6 years ago
I recently had some old Hotter shoes with soles which had disintegrated. It was very obviously not due to normal wear but a fault in the material. I took them into the store. The shoes were replaced without question even though they were over 5 years old and I no longer had the receipt. It was a very good service and much appreciated 😀 👣
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Posted 6 years ago
A pair of Hotter boots I bought 12+ years ago have just come to the end of their life. They have been worn constantly during their lifetime. I have just bought a new pair of Hotter boots and they arrived today. I am so pleased with the colour, the fit and the style that I have ordered a second pair in a different colour. May they enjoy a long life with me!
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Posted 6 years ago
High quality shoes which fit my problem feet. Staff always helpful and it's possible to buy online with no problems.
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Posted 6 years ago
Great fit, colour, and style
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Posted 6 years ago
A lovely pair of shoes delivered within 2 days of ordering. Arrived perfect and beautifully packaged. Perfect fit. Want the other two colours now.
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Posted 6 years ago
Very good quality and extremely comfortable especially if like me you have problem feet.
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Posted 6 years ago
Hotter Shoes is rated 2.3 based on 575 reviews