“DO NOT order from this site it’s a complete scam. I ordered angel wind chimes. They came in pieces all broken and cannot Be put together. It’s cheap plastic and the earrings are so small they will go right through the piercing hole. That’s another order in my mistake.”
“I ordered an item from this outfit two weeks ago. The item was intended to be a Christmas present. It has not yet arrived, and clicking on the tracking number only reveals that it left China and is "in transit." (I had not known it was coming from China or I would not have ordered it.) When I emailed them to query the status, they only responded by asking for the order number, which was plainly visible in the subject line. I sent a second email providing the order number. No response.”
“I ordered the love rose in late November, and lone behold it still has not arrived. I absolutely do not recommend anyone buying from these frauds at ALL. The order stated an 11 day shipping and here 5 days away from Christmas, no gift! If your looking for gift ideas, DO NOT VISIT HUMBLE HOUSEHOLD! You will just be as frustrated as I am.”
“Thinking of ordering something? Go elsewhere! Ordered two items for Christmas on Dec. 4; they never arrived. Tried to track them with app provided by Humble Household's rep that proved to be malware. Finally contacted my credit card company to stop payment and dispute the matter for me. Just stay away from this business!”
“Ordered product, never came. Supposedly coming from China. Had to get $ back after 3 weeks with no tracking. Don't order from them, you won't receive your items.”
“Item ordered to arrive mid December at latest. Has STILL not turned up on 21st December and no one is replying to my messages asking what has happened. Company is American but tracking information in Chinese so cannot understand.”
“Terrible. Order still in China supposedly after ordering at Thanksgiving. My bad....I didn't check reviews first. So glad I used my cc so they don't get paid. Don't bother with emailing customer service....they never respond.”
“Their shipping is TERRIBLE and they deleted the negative feedback I posted on their website. I placed an order on the 3rd of December at which time there was no warning on the website about their extra long shipping time. This was something for my daughter for Christmas and, chances are, we will not have it by then as it is still showing the item is in China. Also, I did not realize at the time of ordering that the item was being shipped from China. I would never have ordered the item. And shame on them for removing my feedback. Their website shows only positive feedback, but that is very misleading. I'm sure they have had innumerable complaints about shipping.”
“I ordered 2 plants. They were in transit on 23 November. It is now 20 Decwmber and I havent received anything. NOTHING! I should have read reviews first. My bad. Lesson learned. It won't happen again. And I will be sure to post all over fb as well. Maybe they will show up eventually.”
“If I could give a zero star rating for this company, I would. My fault though, I didn't check the reviews first.
On Nov. 2/18 I ordered the "3D Planet Lamp." The site's photo of the lamp looked lovely and it appeared to be glass, which one would expect it to be for $59.95 USD.
It arrived on Nov. 29th, in very beat up packaging and scantily packaged at that. When I opened the box it came in, out spilled a few pieces of shredded fibre packing materials. The lamp itself appeared to be made of styrofoam and was powered by a USB cord. A super cheap looking remote control came with it, for changing the colours and effects. The remote did not even work at first, but after a few tries it suddenly seemed to work ok.
Anyway, I had ordered it as a gift for my elderly stepfather, a retired rocket scientist who spends most of his time in a livingroom chair, nowhere near a USB port.
So, I bought an adapter for it ($14.99 USD) and sent it to him, as there wasn't much point in sending it back.
With the item price, the adapter and the shipping, it cost me almost $130 CAD--$130 on something I wouldn't have even purchased had I known how ultra cheap the product actually looks and is. They wouldn't get more than $5-$10 CAD, tops, for it if they tried to sell it off a store shelf here.
Lesson learned: From here on in I will ALWAYS read a company's reviews before ordering from them!”
“Disappointed at best! I cant wait to leave reviews for what I received. I ordered what appeared to be as microscope that could be used w cell phone. I received a microscope that plugs into a computer. Are you freaking kidding me?????
Am I to assume your going to be shipping me a computer to use this device????”
“I wrote a negative review a couple of days ago. Neither of my two orders have arrived and I have placed a complaint with PayPal and suggest that you do the same. Additionally, their website domain, www.humblehousehold.com is registered through namecheap.com . In addition to contesting with PayPal I suggest filing a complaint with abuse@namecheap.com . I feel that if enough complaints are filed we might either get our products that we paid for or get a refund from PayPal.”
“Do not order from them. Ordered after Thanksgiving - as of today - one item has not left China and the other was delivered to Nebraska. I live in Ohio. The customer support is a joke.”
“I ordered something that I needed for Christmas and have not received it as of yet. I have emailed your customer service and all I get is the run around. I never get the answer to my question. I have ask for a delivery date and noone can answer the question. I ask for a refund and I dont get the answer to that either. The customer service department is the worse I have seen in a long time. i will never buy again from this company.”
