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Ikea Reviews

1.5 Rating 1,655 Reviews
11 %
of reviewers recommend Ikea
1.5
Based on 1,655 reviews
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83
Anonymous
Anonymous  // 01/01/2019
“First I'd like to say that I personally went to the IKEA store in Charlotte NC and I had a wonderful experience I purchased the MALM bed frame and slats and it took me a few hours to put together but I had all the pieces only needed a hammer and a screwdriver . Being as tho I am a female I put it up all by myself and it was very simple . Easy directions to follow ! I love ikea and will be purchasing from them again, hopefully I will have the same experience I had with the bed frame ???????? Never tried delivery ???? but I would highly recommend if you can go to the actual store GO !! It's amazing . Thanks IKEA !”
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Posted 9 years ago
“Great service, excellent products!”
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Posted 10 years ago
“Just bought a lovely grey superking size bedspread for £35! Have searched high and low for a sensibly- priced bedspread which actually fits my bed perfectly. It's reversible and washable. Perfect! Thanks IKEA .”
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Posted 11 years ago
“From start to finish Ikea were brilliant. I was really worried after reading so many bad reviews, that i wouldnt get my order even delivered. I had an email at first confirming my order and to let them know if i had any parking restrictions ( i live on a ground floor flat but no problems). I then recieved 2 txts to say that my delivery would be made on 17th and then 2 days before the 17th i got a call to say that my order will be with me just after 7am. Well, 7:10 and my order is here. I havent yet opened my products but im hoping all will be okay. The guys were friendly and very efficient. From this experience i would definatly order from them again as long as my products are all okay. Thanks Ikea!”
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Posted 11 years ago
“Well IKEA delivered the right doors ( on Sunday) and replaced the broken wardrobe then the guys from assembly angels put them together! They made a great job but still no handles!!! Next day parcel force deliver my handles! Well 2 of them! Soooo IKEA when will we receive the other 6? The saga continues! ???? Please, who is running this business?”
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Posted 11 years ago
“We went to IKEA a couple of weeks ago and choose some wardrobes, we were served by a young lady called Rachael and we were very impressed with how helpful she was. We decided to go back and double check our measurements and to day went back to order the wardrobes. I asked to see Rachael and once again this young lady couldn't have been more curtious and helpful if she tried. 5 stars for Rachael in the wardrobe section of the Southampton IKEA. ???? thank you...”
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Posted 11 years ago
“Had to call customer service regarding a voucher. The young man I spoke to couldn't have been more helpful, we went out of his way to solve my problem. One of the most positive experiences I've ever had dealing with a company's customer service department.”
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Posted 11 years ago
“the movers lost the fixings for our day bed so called up ikea and they are posting replacements free of charge ikea great customer service”
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Posted 13 years ago
“Great customer service in IKEA today ! Great breakfast also :-)”
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Posted 13 years ago
“IKEA, always providing a unbelievably amazing customer service.”
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Posted 13 years ago
Ikea is rated 1.5 based on 1,655 reviews