Ikea Reviews

"Llevo m\u00e1s de un mes intentando montar una c\u00f3moda ALEX (pedido online n\u00ba 1530136589 realizado en IKEA.es) y mi experiencia con la tienda online de IKEA ha sido frustrante e inaceptable.\r\n\r\nTodo parec\u00eda correcto, pero al llegar al montaje final descubr\u00ed que las seis piezas laterales de los cajones grandes eran del mismo lado (todas izquierdas), lo cual hac\u00eda imposible terminar el mueble.\r\n\r\nContact\u00e9 con el servicio de atenci\u00f3n al cliente online el 16 de junio, pas\u00e9 casi 40 minutos en el chat, y me prometieron enviar las piezas correctas.\r\n\r\nEl paquete lleg\u00f3 el 28 de julio, m\u00e1s de un mes despu\u00e9s, pero para mi sorpresa conten\u00eda piezas para cajones peque\u00f1os, no para los grandes. Otro error.\r\n\r\nTuve que volver a contactar con el chat (otros 40 minutos), enviar fotos, explicar que el mueble ya estaba montado y anclado a pared, estanter\u00eda y mesa, y a\u00fan as\u00ed me insist\u00edan en devolver el art\u00edculo completo y bien embalado, algo f\u00edsicamente imposible en ese estado.\r\n\r\nTras insistir una y otra vez, por fin aceptaron la \u00fanica soluci\u00f3n razonable: enviar una c\u00f3moda nueva y recoger solo las piezas err\u00f3neas, sin desmontar todo.\r\n\r\nAgradezco que finalmente entendieran el problema, pero me parece inaceptable que una marca como IKEA haga tan dif\u00edcil una gesti\u00f3n posventa sencilla, especialmente en un pedido online. He perdido tiempo, energ\u00eda y paciencia por una falta de control de calidad y una atenci\u00f3n al cliente que no escucha ni resuelve de forma eficiente.\r\n\r\nOjal\u00e1 mi experiencia sirva para mejorar el servicio. IKEA tiene buenos productos, pero la gesti\u00f3n postventa online necesita una revisi\u00f3n urgente."

"Llevo m\u00e1s de un mes intentando montar una c\u00f3moda ALEX (pedido online n\u00ba 1530136589 realizado en IKEA.es) y mi experiencia con la tienda online de IKEA ha sido frustrante e inaceptable.\r\n\r\nTodo parec\u00eda correcto, pero al llegar al montaje final descubr\u00ed que las seis piezas laterales de los cajones grandes eran del mismo lado (todas izquierdas), lo cual hac\u00eda imposible terminar el mueble.\r\n\r\nContact\u00e9 con el servicio de atenci\u00f3n al cliente online el 16 de junio, pas\u00e9 casi 40 minutos en el chat, y me prometieron enviar las piezas correctas.\r\n\r\nEl paquete lleg\u00f3 el 28 de julio, m\u00e1s de un mes despu\u00e9s, pero para mi sorpresa conten\u00eda piezas para cajones peque\u00f1os, no para los grandes. Otro error.\r\n\r\nTuve que volver a contactar con el chat (otros 40 minutos), enviar fotos, explicar que el mueble ya estaba montado y anclado a pared, estanter\u00eda y mesa, y a\u00fan as\u00ed me insist\u00edan en devolver el art\u00edculo completo y bien embalado, algo f\u00edsicamente imposible en ese estado.\r\n\r\nTras insistir una y otra vez, por fin aceptaron la \u00fanica soluci\u00f3n razonable: enviar una c\u00f3moda nueva y recoger solo las piezas err\u00f3neas, sin desmontar todo.\r\n\r\nAgradezco que finalmente entendieran el problema, pero me parece inaceptable que una marca como IKEA haga tan dif\u00edcil una gesti\u00f3n posventa sencilla, especialmente en un pedido online. He perdido tiempo, energ\u00eda y paciencia por una falta de control de calidad y una atenci\u00f3n al cliente que no escucha ni resuelve de forma eficiente.\r\n\r\nOjal\u00e1 mi experiencia sirva para mejorar el servicio. IKEA tiene buenos productos, pero la gesti\u00f3n postventa online necesita una revisi\u00f3n urgente."

"I am writing this review because I have always loved Ikea but it came to my attention that some of the products sold by Ikea have several toxic materials in it. Online the material and care tab does not show all the compounds the product has, except of stainless steel and aluminum. But when in the store you read the label you might be surprised and disappointed the least!\r\nPlease read the label and find out: This specific pot MIDDAGSMAT has:\r\nFormaldehyde (Very Toxic)\r\nOctamethylcyclotetrasiloxane (D4)\r\nDecamethylcyclopentasiloxane (D5)\r\nDecamethylcyclohexasiloxane (D6)\r\nNot sure why Ikea is selling these products to anyone.\r\nPlease be savvy but smart and read the labels and check what is in it.\r\nI was looking for a pot but not for toxics!"

"\u00a3425 lost due to thieving delivery company ikea contracts\r\nHonestly, take into consideration the reviews before purchasing from IKEA ever again.\r\n\r\nI never thought to look at the reviews, As I always considered IKEA a good company\u2026.. but after my recent experience, I will never Purchase another item from IKEA.\r\n\r\nWe had wardrobes delivered by third-party company on behalf of IKEA, The company unit movements in the UK south west , Came into our home and broke our radiator due to an accident where boxes were dropped\u2026. At the time I was only given a phone number to contact and I was told by an employee of them to get my own plumber out and send them the invoice and they would pay for the damages they Caused, However, when I attempted to get my money back the company Absolutely refused to acknowledge any requests, Firstly, they accepted blame, And said they knew what happened. But then very quickly backtrack and said they weren\u2019t gonna do anything to help as we got our own plumber and they were not gonna pay for it because we were meant to use theirs\u2026. After a week of back-and-forth with this company over whether or not we would get our money back for the services of the plumber we used based on the information that we were given by them, We contacted IKEA again on the matter, And were told that they stand by this company 100% and agree with them and that we\u2019re out of luck with our \u00a3425 that we had to spend in order to heat our house for our one-year-old child\u2026. I find it absolutely disgusting that a company that swears it\u2019s dedicated to its customers. is so proudly willing to stand behind one of their partners who is clearly in the wrong\u2026. I am absolutely disgusted with the behaviour of not only the companies they deal with but the customer service representative I\u2019ve been in contact with that is directly linked to IKEA\u2026 I know this review is long winded but I really do hope you take it into consideration before purchasing anything for delivery from IKEA\u2026."

"The table legs have rusted in six months. IKEA refused to change it under warranty. It turns out that the warranty does not apply to this table. https:\/\/www.ikea.com\/ae\/en\/p\/torsby-table-chrome-plated-high-gloss-white-s39931845\/"

"The table legs have rusted in six months. IKEA refused to change it under warranty. It turns out that the warranty does not apply to this table. https:\/\/www.ikea.com\/ae\/en\/p\/torsby-table-chrome-plated-high-gloss-white-s39931845\/"

"We bought the FRIHETEN Corner sofa-bed with storage from Ikea for Crossrail Cottage - our beautiful serviced apartment in West Ealing, and we are super happy with it. \r\nOur guests love how stylish it is. The blue gives our place real a pop of colour!\r\nIt is also super comfortable, the perfect place to relax and sleep! And the storage is brilliant too. \r\nOur guests like to curl up and relax on it after a long day sightseeing in London!\r\nGreat sofa! Thanks Ikea!"