Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,906 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,906 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 8th April 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciated the opportunity to order a sample rug first. The 8’ x 11’ rug I subsequently ordered looked just like the sample. I love it. Incredible Rugs made the process very easy and stress free.”

Helpful Report

Posted 1 month ago

“I just wanted to tell you that I’ve ordered quite a few rugs for various clients over the last couple of years. I have been super impressed with your company. The ordering process through your website is very easy. I love that if I’m trying to color match that you offer returnable samples. Your selection of product is comprehensive. Your customer service is responsive. And, your follow up with each order is really good. On every single order I’ve placed I have been extremely pleased with your entire process. So, thank you for taking the time to get your company right! In this day and age that’s a commodity that had made you my #1 stop for rugs.”

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Posted 1 month ago

“Smashing Success! We were apprehensive about ordering our rug online, but the quality and service we received from Steve and crew at Incredible Rug was amazing. The beauty of a real Karastan Rug is something that add immeasurable enjoyment to our home! 💕”

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Posted 1 month ago

“Incredible Experience! We love the rug, it is definitely 5 stars. The service and personalized support I received from the folks at Incredible rugs would be 10 stars if possible. Great team to deal with and we're looking forward to years of enjoyment from our rug. Thanks for the Incredible experience!”

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Posted 1 month ago

“The website is very easy to navigate. It’s fast and complete input accessible for every selection. And if you can’t the customer service is spectacular. And very polite!”

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Posted 1 month ago

“Great selection, good deals and smooth transaction & shipping process.”

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Posted 1 month ago

“The quality of the rug is fantastic.”

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Posted 1 month ago

“I have many of your rugs...yours are the ones that I look for first whenever I have need for a new rug. Many years ago I purchased four "Guggenheim" inspired rugs in an array of colors that are still fabulous! I look forward to any new design collections that you come out with in the near future. Not only are they all stunning, they are plush and well made treasures. Really stunning additions to any room. Thanks again. Regards.”

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Posted 1 month ago

“Great product and great service”

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Posted 1 month ago

“Our Karastan rug arrived quickly and was wrapped carefully. It's beautiful and the pricing was the best on the internet.”

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Posted 1 month ago

“Love it. Looks just like the photo on line”

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Posted 1 month ago

“We are repeat customers. The order was filled very quickly. We reported an item missed; customer service was crazy fast with investigating the problem, identifying the issue and very quickly getting it resolved. Outstanding service. Great product.”

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Posted 2 months ago

“The service and product was perfect. The rug was beautiful and I will buy from them again”

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Posted 2 months ago

“Best quality rugs! Best prices! Love their coordinating decor feature. Best service!”

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Posted 2 months ago

“Great prices and quick ordering process.”

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Posted 2 months ago

“It was easy to find the many different sizes available and appreciate the availability of returnable samples of the area rugs I am considering purchasing. Thank you”

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Posted 2 months ago

“I have recommended Incredible Rugs to recent guests in my house . Customer Service is excellent. Prices are good, and inventory includes many beautiful choices. Shipping was fast . All FIVE STARS !”

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Posted 2 months ago

“Excellent in every way. The rug arrived much faster than predicted. Perfect condition. Thrilled. The price was great”

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Posted 2 months ago

“Good quality. Beautiful addition to our home.”

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Posted 2 months ago

“Absolutely love our rug. The tool that allows you to upload picture of your room and visualize the actual rugs in them is so helpful.”

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Posted 2 months ago

Incredible Rugs and Decor is rated 4.7 based on 3,906 reviews