Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,021 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful selection of sizes and colors of rugs to compliment our areas!”

Helpful Report

Posted 1 year ago

“Incredible Rugs is a wonderful place to buy rugs. The view in your room feature worked beautifully. I ordered late on Monday and received my beautiful rug 4 days later. The colors online were very accurate and I couldn’t be more pleased with the quality.”

Incredible Rugs and Decor 5 star review on 23rd February 2024

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Posted 1 year ago

“I love my rug! It is perfect and customer service is excellent.”

Incredible Rugs and Decor 5 star review on 19th February 2024

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Posted 1 year ago

“The last two rugs I got were great and good quality”

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Posted 1 year ago

“I ordered four rugs from Incredible Rugs over the past year. They offer the best pricing that I have found and excellent service. Their website is easy to use. My orders arrived on time and in good condition.”

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Posted 1 year ago

“I spent a lot of time choosing my new rug. It looks and feels wonderful. I should have also ordered a mat to go under it, but I thought that was included in my order.”

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Posted 1 year ago

“I wanted to replace my 3 year old rug. Found my rug easily and purchase was smooth.”

Incredible Rugs and Decor 5 star review on 3rd January 2024

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Posted 1 year ago

“Rug is of good quality. I love how thick and comfortable it is under my feet. Shipping was fast and product was better than expected. The picture didn’t do it justice online. It’s really lovely. Great customer service”

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Posted 1 year ago

“We LOVE our 2nd rug fr Incredible Rugs. They're vibrant, beautiful, and high quality. We will never buy a rug fr any other co!”

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Posted 1 year ago

“Good service, fast delivery. Very happy with the rugs. Would buy from them again.”

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Posted 1 year ago

“Rug looks amazing. Great price and timely delivery.”

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Posted 1 year ago

“The website was great. I especially liked being able to see the rug in our house and room. It made me comfortable with the selection I made.”

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Posted 1 year ago

“Ordering a smaller one for under my table was very easy. My larger new one was installed yesterday and I was very pleased with the quality.”

Incredible Rugs and Decor 5 star review on 3rd September 2023

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Posted 1 year ago

“Incredible rugs & decor made it so easy to order sample of the rugs I was interested in. They were shipped in a timely manner and the return of the samples was easy. I reached out to support a few times with questions and they were responsive and helpful!”

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Posted 1 year ago

“My checkout experience was not good. I did not get a chance to enter the code for a 15% discount, and I did not see a place to request installment payments. I had some kind of approval from Affirm, I think it was. I am quite upset because I do not have that money available in my bank account right now. I can make several payments quite easily, but I did not see anywhere where that was available. Maybe I am just not too bright, but I thought I would be given a chance for this, and instead, Boom, the whole amount has been charged to me! I am not happy about that at all., as you might buess.”

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Posted 1 year ago

“Noah located a rug for me that was out of stock and discontinued and impossible to get but he pursued it above and beyond normal efforts and located it at some warehouse. I appreciate all he did.”

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Posted 1 year ago

“Your website is extremely user friendly! Also your customer representative was very professional and helpful plus being knowledgeable of your business!”

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Posted 1 year ago

“I stumbled on the site and I have to tell u really incredible the rugs are so beautiful and such a selection they even had a flamingo rug they carry Karastan bargains also clearance I bought 2 runners for my kitchen beautiful animal print which looks like Scalamandre fabric OMG u have to shop the site they also have bedding and home decor”

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Posted 1 year ago

“I have purchased several rugs from IR&D with wonderful results. Delivery to my door is fast and so convenient. I like the ease and usability of the website too. I also appreciate I can use the live chat as well as call and speak to an associate that really knows the product! They anre patient and so helpful. The friends I have referred who purchased rugs from IR&D are grateful for the competitive prices as well as the money they save on delivery too. Yep, I’m a fan.”

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Posted 1 year ago

“Your customer service far exceeds all the competition. So different in today's retail reality. Thank you so much! Seamless work!”

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Posted 1 year ago

Incredible Rugs and Decor is rated 4.7 based on 4,021 reviews