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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jim L
Verified Buyer
“Outstanding customer service, quick delivery and outstanding products.”
Helpful Report
Posted 4 years ago
Lori C
Verified Buyer
“On time, a great price!”
Helpful Report
Posted 4 years ago
Nancy K
Verified Buyer
“Perfect transaction”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Do not buy from this store The rug was it what we were expecting when tried to return the operator said no problem we will send a discounted return label ! Thought that sounds odd . I asked what that meant and he said . U have to pay for shipping ! Then when I asked how much will be the shipping he said he doesn’t know and will be determined later Will never buy from again”
Helpful Report
Posted 4 years ago
Return shipping costs depend on several factors; package dimensions, weight, zip codes, etc. We have a simple return process and we send discounted return labels to save the customer as much as possible when returning an item. We also have a terrific sample program that allows you to test colors/textures in your home before ordering a large size.
Posted 4 years ago
Cassie C
Verified Buyer
“Absolutely fabulous prices and easy, efficient ordering. GREAT communication and place to shop! Thank you!”
Helpful Report
Posted 4 years ago
Alice B
Verified Buyer
“excellent”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 4 years ago
Brantley O
Unverified Reviewer
“I have received all five rugs ordered. All the rugs are beautiful and I am very please with the look, quality of weaving and the plushness of the rugs. Your customer will be very pleased with their purchases. The shopping experience from web site shopping experience, rug shipping and receipt has been great.”
Helpful Report
Posted 4 years ago
Karin R
Unverified Reviewer
“Looked all over and found my utterly favorite turquoise rug here. I have navy couches so it will look awesome! Great customer service!”
Helpful Report
Posted 4 years ago
Pamela P
Verified Buyer
“I would like to give Incredible Rug and Decor a top 5 Rating because the people I called to help me resolve a mistake, I made in my order were so professional, helpful, and kind during the entire buying process! Thank you service personal!!”
Helpful Report
Posted 4 years ago
Cynthia T
Unverified Reviewer
“Noah is very helpful and professional!”
Helpful Report
Posted 4 years ago
Susan E
Unverified Reviewer
“The sales person was very personable and knowledgeable.”
Helpful Report
Posted 4 years ago
Ilona F
Unverified Reviewer
“The order process was easy and the price of the rugs with a discount was terrific. Now, wait and see if what I ordered are the beautiful rugs which I'm expecting.”
Helpful Report
Posted 4 years ago
Mark A
Verified Buyer
“Item came as described and very fast and efficient delivery.”
Helpful Report
Posted 4 years ago
Lucille P
Verified Buyer
“Our area rug arrived well wrapped. It is beautiful, well made and looks wonderful in our living room. Very pleased with our purchase!”
Helpful Report
Posted 4 years ago
Nancy H
Verified Buyer
“The service was excellent and the rug as depicted . Unfortunately ithe rug was polyester (which I knew) but I did not realize that it had a strong odor and couldn’t be used right away. I’m hoping that it totally disappears because it smells like an oil byproduct.”
Helpful Report
Posted 4 years ago
Rita J
Unverified Reviewer
“Made the purchase via phone and was very pleased with how easy the transaction was. The rug arrived quickly and was in perfect condition. Very happy with my experience and highly recommend this company.”
Helpful Report
Posted 4 years ago
Maureen R
Verified Buyer
“All very timely and the rug looks great. We have one just like it and wanted another one.”
Helpful Report
Posted 4 years ago
Michelle A
Verified Buyer
“There was ONE of these rugs remaining in the size that I wanted. You secured it by putting a rush on the rug..... I hope it comes in the right size! Thank you”
Helpful Report
Posted 4 years ago
Carlone K
Verified Buyer
“I was lucky to find Incredible Rugs before I bought from some other place. Wonderful communication from purchase to delivery, and the rug I purchased is beautiful and first rate quality. I will buy from Incredible Rugs again!”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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