Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great purchase, good delivery. Have yet to install the product to give any further info. Thanks.”

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Posted 3 years ago

“excellent service was dubious as was ordering tube lights but they were so well packaged will definitely be using them again”

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Posted 3 years ago

“Great products and choice”

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Posted 3 years ago

“Excellent fast delivery. Items exactly as described and are going down a treat.”

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Posted 3 years ago

“I bought a pump on the 28th of July and today I came home and its konked out. I was expecting it to last well over a yeah as I've spent good money for it so how can you guys resolve this please?”

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Posted 3 years ago

“hi purchased some day old chicks for my barn owl very pleased with the service would not hesitate to recommend internet reptiles.”

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Posted 3 years ago

“It’s alright.”

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Posted 3 years ago

“Great live food, always healthy on arrival.”

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Posted 3 years ago

“No screws provided with CHE holder or the heat guard. Heat guard is very loose fitting with sharp edges on the prongs you use to "lock". I used a spare gasket I had to tighten the guard so as it doesn't rattle, siliconed little blobs onto the sharp edges. Sourced screws from elsewhere. Also the thermostat is solid green, not black as shown in photos. As I ordered I was told 2 days delivery(I ordered on a Thursday), didn't arrive until the Monday. Everything was shoved into the heat guard, little thermostat biz was damaged.”

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Posted 3 years ago

“Happy with the quality of products. Quick and quality delivery”

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Posted 3 years ago

“Very easy to use website and order came fast”

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Posted 3 years ago

“Excellent and as described”

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Posted 3 years ago

“Easy fast reliable service. Will definitely be ordering again from these guys”

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Posted 3 years ago

“Great pet foods for great prices. Also great reptile bedding substrate. Very reliable delivery and service.”

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Posted 3 years ago

“My items arrived quickly however the items I bought (cork bark rounds) were broken in transit. However, customer support were very helpful and they helped solve the situation in a satisfactory manor. Will use them in future and recommend to others.”

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Posted 3 years ago

“As always delivered quick , the locusts all healthly and lively as my husband found out 😆. Really pleased with the silk plants they look great in Georges viv ,will get more next time”

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Posted 3 years ago

“Very happy with items received”

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Posted 3 years ago

“Fast shipping please with all the items. And very helpful when making a return”

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Posted 3 years ago

“Excellent customer service, first class.”

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Posted 3 years ago

“Great prices and excellent service”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews