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Internet Reptile Reviews

4.8 Rating 11,881 Reviews

95 %

of reviewers recommend Internet Reptile

Company Reviews

Product Reviews

4.8

Based on 11,881 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 6th May 2024

Caroline Sunderland

Internet Reptile 5 star review on 13th April 2024

Internet Reptile 5 star review on 13th April 2024

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 28th February 2024

Internet Reptile 5 star review on 24th February 2024

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was sent in two boxes. One of the boxes didn’t arrive the first time. And I had to wait for an extra week to receive the rest of the products. But the team was helpful and managed to sort out the issue.”

Posted 2 months ago

“Very please with product and delivery time. Ordered the wrong viv to go with the base and they contacted me to instruct me which saved a lot of hassle, they could have just sent the item.”

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 8th March 2024

Posted 2 months ago

“Paid extra for next day delivery and they never dispatched it until I chased it up on the second day and even that wasn’t easy as you can’t call them. You have to do it through a messaging service that took seven hours for a reply.”

Posted 2 months ago

“Items turned up on time and as described”

Posted 2 months ago

“Good selection on website and great prices. Everything arrived very quickly and in good condition. Thank you!”

Posted 2 months ago

“I have shopped with them a couple of times although after my last experience I won't be shopping with them again. I paid extra for delivery to be within 1-2 days. I placed the order on a Saturday morning but didn't receive my order until Thursday afternoon. The box had a big hole & the disinfectant had been squashed at the top so leaked a little.I emailed them but they haven't been interested in my complaint just kept asking for me to review the so called support I received which was nonexistent. I am extremely disappointed & angry. Customer service is appalling.”

Posted 2 months ago

“Good discount, fast delivery and quality product. Thank you.”

Posted 2 months ago

“Easy to use website. Well packed and great delivery time. All in perfect condition. Highly recommend”

Posted 2 months ago

“Great service and good quality and price”

Posted 2 months ago

“Item arrived quickly, I ordered the Arcadia combined bulb which works perfectly.”

Posted 2 months ago

“Fresh live food. Good service.”

Posted 2 months ago

“Have ordered from Internet Reptile a few times and am very happy with their products, packaging and customer service. Internet Reptile will always be a go to for my bearded dragon items. :-)”

Posted 2 months ago

“This was my first order from Internet Reptile but it won’t be my last. The website was easy to navigate and I found what I needed at a good price. My order was despatched very quickly and arrive in perfect condition.”

Posted 2 months ago

“Unfortunately my item was not adequately packaged and arrived broken and empied into the cardboard box. The item was 1 Kg of Pro Rep calcium blocks in a rigid plastic container and the plastic broke into shards and the blocks then loose inside the cardboard box. I am unable to claim a refund despite sending photos as I had disposed of the mess due to a delay in response to my 2 e-mails despite e-mailing immediately on receipt.”

Posted 2 months ago

“Been shopping for a few years now and found it to be a good experience, great price s and good choice of items, not had any problems with the company,.”

Posted 2 months ago

“Very impressed. Delivery arrived incredibly quickly. Internet Reptile always delivers great quality products at low prices.”

Posted 2 months ago

“Ordered live food arrived in top condition and quickly will be ordering again soon”

Posted 2 months ago

“brilliant prices and fast delivery!”

Posted 2 months ago

“Very helpful and guided myself to what I needed for the best care of my pet”

Posted 2 months ago

“A great product at a great price would definitely recommend this product to anyone that needs quality live food.”

Posted 2 months ago

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Internet Reptile is rated 4.8 based on 11,881 reviews