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Internet Reptile Reviews

4.8 Rating 12,398 Reviews
95 %
of reviewers recommend Internet Reptile
Company Reviews Product Reviews
1,699
 Metrics Info
4.8
Based on 12,398 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Internet Reptile Reviews

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kay Neelala
Verified Buyer
“I was dissapointed at first that I did not get the plants I ordered for;but then I was told I could keep the plants if I wanted, for free ! also , they were kind enough to credit my account so that I could get the plants that I so wanted at a later date ! Really appreciate their customer service . Thankyou very much !”
Helpful Report
Posted 9 years ago
Michael Ward
Verified Buyer
“Very quick dispatch and good customer service as some products were out of stock. Quick and easy to amend. Only slight downside was the packaging which was coming away and smaller products could have fallen out.”
Helpful Report
Posted 9 years ago
Thank you for your feedback with the packaging, we really appreciate it. Your comments have been passed to our warehouse management so investigate this order so any improvements can be made where possible.
Posted 9 years ago
Ross Wintle
Verified Buyer
“We did have a problem, but it was resolved very well and we're pleased with the upgraded product received.”
Helpful Report
Posted 9 years ago
Donna Carr
Verified Buyer
“The bulb I purchased didn't work, they replaced it no problem. Very pleased with my purchase”
Helpful Report
Posted 9 years ago
Lauren Jackson
Verified Buyer
“Quick delivery. Well packaged. Reasonable price.”
Helpful Report
Posted 9 years ago
Judy Hewitt
Verified Buyer
“products and livestock are always very good but last lot of live stock took a week to arrive”
Helpful Report
Posted 9 years ago
Emiel Durbal
Verified Buyer
“Brilliant service! The live foods were sent seperately which was amazing”
Helpful Report
Posted 9 years ago
Patrick Lawson-Earley
Verified Buyer
“Thk you for prompt completion & dispatch of my order. Advance notice of delivery slot & drivers name useful, however were not impressed with delivery driver just leaving packages outside house, didn't ring main front door bell! My wife didn't sign for items. Also cardboard box was broken & packing tape was unstuck from top of box, so not sealed.”
Helpful Report
Posted 9 years ago
Nick Peers
Verified Buyer
“The food i ordered came the next day, the UV tube came a few days after that. Packaged well and all in order. Great service. Would use again!”
Helpful Report
Posted 9 years ago
Internet Reptile is rated 4.8 based on 12,398 reviews
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