Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,462 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th May 2025

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a T5 UV kit between Christmas and New Year. They gave a delivery date, and on the day, I was waiting on a time slot. They emailed saying I'd requested to change delivery date for the next week, but I hadn't. I called them, confused, and they explained that they'd done that as there wasn't enough drivers today. Fair play, completely understandable. Then they rectified it by delivering it the next morning, which was a Saturday. I was actually really grateful that they sorted it so quickly and had it to me safe and quickly. Good service.”

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Posted 7 years ago

“They have calci worms”

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Posted 7 years ago

“Ordered some locusts. Although there was a slight delay in dispatching them (I ordered them on sat and there were not dispatched until tuesday) they arrived in good condition and only a few of them were dead which is a big difference to buying from our pet store. Will be ordering again”

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Posted 7 years ago

“Excellent service,quick delivery”

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Posted 7 years ago

“I was very happy with all of the live food however the micro crickets which was supposed to have 1000 in were dead by the next day.”

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Posted 7 years ago

“Really happy with how quick the delivery was. Step by step to order was easy too. And really happy how my order is too.”

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Posted 7 years ago

“Easy to order and FOC shipping for my order. This also included postal tracking. Goods arrived on time/day stated. Happy to use them again.”

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Posted 7 years ago

“good product, okay price, decent delivery”

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Posted 7 years ago

“Delivery was excellent, Choosing and ordering was so easy. Live food I ordered was brilliant, however a few dead bugs in each box, On the up side, prices and delivery charge are responsible. Thank you”

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Posted 7 years ago

“Good speedy service. Replaced faulty item straight away without quibble.”

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Posted 7 years ago

“I got the goods eventually - although they were deemed out of stock after I had placed the order. Good feedback until received. Thanks”

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Posted 7 years ago

“Very happy with everything”

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Posted 7 years ago

“Very interesting site, great to have so much reptile stuff all in one place. If you can price competitively including postage, I will be back.”

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Posted 7 years ago

“Speedy delivery and a great selection of useful materials to choose from, very good prices too”

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Posted 7 years ago

“Fast delivery One box did arrive smashed but I think this was the courier fault”

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Posted 7 years ago

“Good site. Brilliant prices. Quick delivery. Only gave 4 stars as my first delivery my box of calci worms was opened and went all over my sofa and floor :( still finding them today and this was last week now... But I give 9/10”

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Posted 7 years ago

“Good service, fast shipping and quality produce”

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Posted 7 years ago

“Springtails were plentiful in number and lively, however mostly premature and few adults to breed. Happy with the quality overall however”

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Posted 7 years ago

“I was actually phones when I ordered a product because it became out of stock (which is not always standard) and was given the option to change it or receive a refund but no 5 star review because obviously it went out of stock after I ordered it”

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Posted 7 years ago

“Good prices great range of products Good communication”

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Posted 7 years ago

Internet Reptile is rated 4.8 based on 12,462 reviews