Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,616 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfectly fine, no issues”

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Posted 2 years ago

“Great products at reasonable prices. Delivery is always very quick.”

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Posted 2 years ago

“My first order, definitely not my last! Very happy with the speed of service, though I do feel there could have been a little more care taken with packing. 5 small items in a very large box but no packing material to prevent the bulbs from being tossed around during delivery process.”

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Posted 2 years ago

“Good quality bug order”

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Posted 2 years ago

“Prefect. Prompt dispatch and delivery, packaged properly”

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Posted 2 years ago

“Excellent service.. always buy locusts for my beardie and they always come looking good.. not half dead like some others I have tried.”

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Posted 2 years ago

“Love this place. I was getting so fed up buying from pet shops live food that was half dead and contained fewer crawlies than ever. From IR we get healthier and an abundance of live food. Fabulous, my gecko family are very happy.”

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Posted 2 years ago

“This is one of the only websites where I've been able to find what I'm looking for - a 7% UVB replacement bulb! Once I found it, the process of ordering was super simple and it was delivered within a few days. Very quick and efficient service, very happy! Will definitely be a returning customer.”

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Posted 2 years ago

“Delivered quickly, all food was fresh and not any old stock and well priced. Will be using again for sure.”

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Posted 2 years ago

“Really love their products so much.The items I got came relatively quick and everything was great the only thing is they forgot two cups but I messaged them and they Instantly got back to me which I really appreciated and sent me the other two which I'm grateful for.Altovrhter I love this website and will 100% be using again since they left no disappointments.”

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Posted 2 years ago

“Fast dispatch and item arrived safely”

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Posted 2 years ago

“I have a excellent experience with the customer service. The person who has been talking with me was nice and polite resolve my issues quickly.”

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Posted 2 years ago

“Dispatch time was slow, delivery was slow, locust were dead in tub which they would be in a slow turnover, I wouldn't recommend this company at all and will never use them again”

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Posted 2 years ago

“cheapest reptile products in comparison to other websites! still quality and great delivery!”

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Posted 2 years ago

“Great prices and good delivery times”

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Posted 2 years ago

“the crickets were delivered in a bag normally they come in boxes, transferred to a cricket box i got from you a while back, most of them died in the first few days and the box was then taken over my maggots so had to get rid of them all as could not feed them to my gecko. good service last time however this time not impressed the bags are not good.”

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Posted 2 years ago

“Excellent. Reasonable price. Very fast delivery, superb”

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Posted 2 years ago

“Ordered twice from Internet Reptiles and both orders have been delivered very quickly and never had an issue with anything received. Great selection online and very reasonably priced.”

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Posted 2 years ago

“Great price and very fast delivery”

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Posted 2 years ago

“Incorrect items arrived and also items missing. Took days to speak with someone to only be issued a refund rather than have missing/correct items sent out.”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,616 reviews