Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,933 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,933 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I decided to have a clear out of stuff which had accumulated over the years. A friend suggested eBay, as a first time user I was a tad put off by the complications of packing and posting. Inter parcel solved that problem. My only preference would be for them to quote price inclusive of VAT.”

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Posted 55 years ago

“Great service, and easy to follow instructions. You must check the prohibited list first before you send a parcel, as some countries require further documentation.”

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Posted 55 years ago

“Parcel delivery service was excellent;”

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Posted 55 years ago

“Haven't found a cheaper (or more reliable) way to send parcels throughout UK. Would certainly recommend.”

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Posted 55 years ago

“Checked tracking, and after 3 hours notified it had been collected!”

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Posted 55 years ago

“I found this site very helpful to compare prices and delivery services. The only thing is I could not find how to create an account.”

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Posted 55 years ago

“Nice to know there somewhere to get competetive pricing in a comparative view all avalible in one place. What convenience.!”

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Posted 55 years ago

“very handy system to be able to make use of existing couriers at good prices”

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Posted 55 years ago

“I booked this service really late on Thrusday night and was amazed to see that the package (27kg!) could be picked up the next day. The online form and payment was easy and the required documentation emailed. I had a couple of questions the next day and found the service desk really helpful. There was a change to the courier company picking up my package and was notified by email - all worked out well.”

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Posted 55 years ago

“Good service and prices, thank you. Website is also easy to use.”

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Posted 55 years ago

“This is the first time we have used this service and we found it to be very good. Booking the items in was uncomplicated, easy & quick. UPS contacted us throughout the day with updates re collection of the items and the driver was polite & friendly. Overall we rate the service we have received to be of a high standard and would recommend highly.”

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Posted 55 years ago

“Easy to arrange shipment online, easy to print out labels,etc. and shipment collected on the day as arranged. good service so far! Hope it gets there OK!”

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Posted 55 years ago

“easy delivery service”

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Posted 55 years ago

“The process is quite clear and straightforward. I do not like the two mobile options however.”

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Posted 55 years ago

“I started to use inter parcel after repeated problems with Royal Mail and the fact inter parcel often have a cheaper service helps as well! Very easy to book and track! I would like to see a app to use to make it a 5 star service”

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Posted 55 years ago

“Good service, though the website did force me to enter all the data twice (possibly just a glitch, but this is the reason for the missing star). Decent price for a next day courier, delivery on time, sender and receiver both happy.”

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Posted 55 years ago

“Web site clean and easy to use, we only use UPS as they are in our experience excellent.”

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Posted 55 years ago

“Be churlish to pick any quibbles with Interparcel. Prices are keen and better than some of the competition. Unlike the Royal Mail I've never had any erm, 'missing' aka nicked parcels..... I use them as my default courier intermediary as it's cheaper and easier than using any courier company directly, and the site is much, that's MUCH easier to use than Parcelmonkey as Interparcel let me store my card details rather than having the damned rigmarole of putting them in every damned time.”

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Posted 55 years ago

“Interparcel is fine ....But I would not use Interlink through them. I once paid for a pre-10.30 delivery and Interlink arrive at 1.30... I had to pay my fitters for the time we all sat there waiting. We had 5 people on site, sitting around for hours, waiting for Interlink and when we repeatedly phoned the office they could not tell us an ETA. When the driver eventually arrived, he was terribly laid back, and his response to me was "whatever"!!!!”

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Posted 55 years ago

“This is the second time I've used interparcel and it's a very efficient and easy to use service. The only niggle (and it's a very slight one) and the only reason I didn't give 5*s, is that they can't give a time other then 'between 9.00 am and 6.pm' for collection (you can request one but it isn't fixed for sure) which can be a bit inconvenient . I guess this is down to the carriers not to Interparcel themselves. Other than that, though, great service even when things go wrong as they did in my first delivery (my fault not theirs).”

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Posted 55 years ago

Interparcel is rated 4.5 based on 9,933 reviews