Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,764 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,764 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent easy to navigate website. Collection and delivery exactly as was indicated. Very reasonably priced. What more could you ask for in a parcel delivery service.”

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Posted 8 years ago

“Excellent service. Website very easy to navigate. Collection and delivery all done exactly as indicated. What more could you ask for in a parcel delivery service!”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Hi, would just like to say that I am delighted with your service and customer support. I recently used your service for the first time and was amazed by the value, service and delivery! I will be recommending you to all my friends! Lily Barry”

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Posted 8 years ago

Thank you so much for your review, Lily. It is greatly appreciated.

Posted 8 years ago

“I found the service exceptional. Very good value. No delay in replying to me. I was delighted with everything and the parcel arrived on time!”

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Posted 8 years ago

Thank you so much for your review, Aedine. We really appreciate it.

Posted 8 years ago

“I contacted the a customer service representative. He explained how to use the service very clearly and was very polite and helpful. Booking it on line was very easy and straight forward. Finally I got my package very swiftly”

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Posted 8 years ago

Thank you so much for your review. We're delighted that Irish Parcels could help.

Posted 8 years ago

“Irish Parcel is great to find the lowest prize for a parcel and to book the collecting etc. of the parcel. I will definitely use it again!”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“Easy to use site, nothing complicated, good pricing and I don't have to leave the offie or house. Id recommend this service.”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“I'm moving to Saipan from Dublin after a breakup so my nerves and patience are at a minimum. After countless attempts to ship my life I found Irish Parcels. I had issues with PO Box allowance and am shipping half there and half home to the States. The customer service people I've dealt with have made a heartbreaking process a little bit easier. If it wasn't for this company I would have nothing. I know it's material things but right now it's all I have. So thank you for not being too annoyed with my emails, yes there were many, and being so kind. It's people and places like this that make terrible times or moments not seem as devastating. Kind Regards, Jennifer C”

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Posted 8 years ago

Thank you very much for your review, Jennifer. We really appreciate the kind feedback, we'll be sure to pass this on to our customer support team. We're sorry to hear about your situation but we're very happy that we could help in some way.

Posted 8 years ago

“The service was very efficient.”

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Posted 8 years ago

Thank you very much for your review. We're delighted that Irish Parcels could help.

Posted 8 years ago

“Parcel not picked up on time. Unreliable.”

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Posted 8 years ago

Thank you for your feedback, Maureen. We are very sorry that your shipment was not collected on the expected date. Although the vast majority of our collections and deliveries take place on the expected date, we recognise that factors beyond our control may cause delays. For this reason, we stipulate that our service is not time-guaranteed, only estimated. We can only apologise on behalf of our courier partner for this inconvenience, and we will certainly pass on this feedback to them. I can see that the item was delivered within the specified time-frame of 1-2 working days. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 8 years ago

“Excellent service. Fast pick up and delivery”

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Posted 8 years ago

Thank you so much for your review.

Posted 8 years ago

“Service was very reliable.”

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Posted 8 years ago

Thank you very much for your review, it is greatly appreciated.

Posted 8 years ago

“There's really not much that went right over the three times that we gave Irish Parcels a go. Drivers that never turn up, don't use their phones to keep you informed - apparently he got stopped by Garda for having a 'bald tyre' (his words, not mine), making him 2 days late - threw our FRAGILE parcel into the truck. GLS was contacted to deliver and they just kept the inefficiency up to the last. Our customer was furious. I.P have used vry excuse not to give a full refund....There will NOT be a fourth offer made.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Nick. We are very sorry that you feel this way and we sincerely apologise for the negative experience you have had. We take this type of feedback very seriously as we always strive to provide our customers with the best service possible. We are very sorry that you feel let down by our courier partner - as advised via email correspondence, we will pass this feedback onto our courier who will internally investigate this further. As a booking agent we do offer more than one courier service and would always advise on using a service more suited to your needs. As the items are sent on a non-guaranteed service we are not reimbursed any of the costs of the shipments for a delay of any sort by the courier. However, I can see that our customer support team has offered compensation in line with our terms and conditions. Again, we sincerely apologise for the inconvenience caused. If you have any further questions, please do let us know and we will be happy to help.

Posted 8 years ago

“My experience with Irish parcels was very satisfactory but the courier service they used was one day late collecting the parcel.”

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Posted 8 years ago

Thank you very much for your review. We are very sorry that your items were collected a day late - although the vast majority of our collections and deliveries take place on the expected date, Irish Parcels is not a time-guaranteed service, only estimated. We recognise that factors beyond our control may cause a delay. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 8 years ago

“Excellent service! Have just heard from the recipient that it has arrived, well ahead of the expected date. The man who collected the package was really helpful too.”

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Posted 8 years ago

Thank you so much for your review. We're delighted that Irish Parcels could help.

Posted 8 years ago

“Excellent value and service”

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Posted 8 years ago

Thank you very much for your review, it is greatly appreciated.

Posted 8 years ago

“Delivered as expected and good value”

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Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“The best in Ireland”

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Posted 8 years ago

Thank you so much for your review, we really appreciate it.

Posted 8 years ago

“The service at the beginning was great. Cheap and efficient.”

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Posted 8 years ago

Thank you very much for your review.

Posted 8 years ago

“A very efficient company. They did exactly what I required from them. They took away the worry of delivering my parcel to Australia and it arrived way before the estimated time. Thank I will use this company again and recommend them.”

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Posted 8 years ago

Thank you so much for your review, Terry. We're delighted that Irish Parcels could help.

Posted 8 years ago

Irish Parcels is rated 4.6 based on 2,764 reviews