Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,761 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

Visit Website

Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect ++ Very fast service ++”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. It is greatly appreciated.

Posted 7 years ago

“My luggage that contains my clothes is lost. Even though I have an insurance but they want proof of payment for each item was in that luggage that weights 20 Kg! They ask me to fill a claim and it will take 6-8 weeks, if you don't have a proof of payment for all items your claim will be rejected and you won't be compensated. I will never deal with them anymore and I won't ever recommend this company.”

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Posted 7 years ago

Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you have experienced with Irish Parcels. Although we do specifically advise against using our services to send luggage, these issues are extremely rare on any of our services, and we are extremely sorry that this has happened in your case. I can see that our support team are liaising with our courier partner on a daily basis in order to get this issue resolved as quickly as possible. With regards to your claim, this is paid as per our T+Cs which are agreed to at the point of booking. As is such with any type of compensation claim, proof of value is a requirement. The 6-8 week time-frame from claims to be processed is an estimation and we do aim to complete these as quickly as possible, however, as these claims are processed through our courier partner, the procedure does take time. If you have any further questions about this process, please email us directly at info@irishparcels.ie and a member of our team will get straight back to you. Again, we sincerely apologise for any inconvenience caused.

Posted 7 years ago

“Everything went as expected - excellent service”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Caroline. We really appreciate it.

Posted 7 years ago

“Collected and delivered in the specified time,”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Uni Baggage. It is greatly appreciated!

Posted 7 years ago

“very good service, keep the good work, thank you.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it!

Posted 7 years ago

“Brilliant service... my parcel was delivered to my son I'm Germany within 48hrs of collection from me. A fraction of the price of An Post and 100 times better service. I will be using no one else when sending "care packages" to my family abroad. Thank you Irish Parcels.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Daphne. We really appreciate it!

Posted 7 years ago

“Good communications, competitive pricing, excellent service, excellent live chat service.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it!

Posted 7 years ago

“Very happy with service. Had a phone call from courier 20 min before he came, boxes were picked up straight from the apartment and dilivered in time in good condition. Would definitely use service again. Thank you.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it!

Posted 7 years ago

“The service is very realible at a very competive rate. Always very helpful with any queries i have.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Laura. We really appreciate it.

Posted 7 years ago

“I like the fact that I didn't have to get out of my house, it was fast and cheap but I think the hours of collection should be narrowed down to 2h or so, from 9am to 6pm! I have kids to take to schools and pick up, my partner was at work. But over all like it and will use it again. Thanks”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels, it is greatly appreciated. As all of our collection and delivery times are set upon by our couriers, unfortunately, we are unable to guarantee any specific time-slots ahead of booking. However, if you give us a call on the morning of your collection or delivery, we should be able to help you get a more precise time from the courier directly. We hope that this helps for next time.

Posted 7 years ago

“TNT Must be the most inefficient couriers in the world and you use them!!!!”

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Posted 7 years ago

Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you have experienced with your Irish Parcels shipment. I can see that your shipment was collected a day later than expected - we are very sorry about this, although Irish Parcels is not a time-guaranteed service, only estimated, 98% of all of our collections and deliveries do take place on the expected date and delays are rare. We are more than happy to look into any issues or delays with your shipment, please contact us directly via email at info@irishparcels.ie and a member of our support team will get straight back to you. Again, we sincerely apologise for any inconvenience caused.

Posted 7 years ago

“Still in transit so too soon for a review !!!!!!!!”

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Posted 7 years ago

Thank you for your review and for booking with Irish Parcels.

Posted 7 years ago

“Perfect service - website so easy to navigate”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“Excellent fast reliable service highly recommended..”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Chris. We really appreciate it.

Posted 7 years ago

“Great speedy service. Uk to Ireland, with up to date tracking. Great communication with courier. Would use again.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels, Victoria. We really appreciate it.

Posted 7 years ago

“Irish Parcels is very convenient, offering good prices via the major courier services all in one place. The website can be a little clumsy in parts but overall very easy to use.”

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Posted 7 years ago

Thank you so much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“THE LAST 2 COLLECTIONS I BOOKED VIA YOUR WEBSITE WITH GLS WERE NOT COLLECTED ON TIME DUE TO A MIX UP IN THE COLLECTION DEPOT ALLOCATED BY GLS. ONCE WAS BAD ENOUGH BUT THE SECOND TIME I RANG TO CONFIRM WITH YOURSELVES THAT THE PACKAGE WOULD BE ALLOCATED TO THE CORRECT DEPOT - IT WASN'T. WHILE I ACCEPT THAT CERTAIN THINGS ARE OUTSIDE YOUR CONTROL, TO BE TOLD BY ONE OF YOUR CUSTOMER AGENTS THAT GLS ARE NOT EXACTLY RELAIBLE AND THAT I WOULD BE BETTER OFF BOOKING WITH A PREMIUM COURIER MAKES ME WONDER WHY YOU OFFER THEM AS AN OPTION.”

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Posted 7 years ago

Thank you for taking the time to provide feedback on your experience with Irish Parcels. We are very sorry for any issues you experienced with your Irish Parcels shipment. Although Irish Parcels is not a time-guaranteed service, only estimated, 98% of all of our collections and deliveries do take place on the expected date and issues such as this are extremely rare. We are more than happy to look into any issues or delays with your shipment, please contact us directly at info@irishparcels.ie and a member of our support team will get straight back to you. Again, we sincerely apologise for any inconvenience caused.

Posted 7 years ago

“Love this company. Have been using it since last year and I will use it again in future. I gave 4 stars only because the delivery was late this time and I sent them an email which didn't get any answer.”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it. We are very sorry that you did not receive a response from our support team; we do aim to respond to our email queries within 2 hours. I can see that Chelsea from our support team responded to a query made by you on March 14th - we sincerely apologise if you did not receive this. Again, we sincerely apologise for any inconvenience caused.

Posted 7 years ago

“Pickup was on right day this time and got there OK. Job done.”

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Posted 7 years ago

Thank you very much for taking the time to leave a review and for booking with Irish Parcels. We really appreciate it.

Posted 7 years ago

“EASE OF SIGH UP”

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Posted 7 years ago

Irish Parcels is rated 4.6 based on 2,761 reviews