Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.56

4.6 Rating 2,759 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 2,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website super easy to use. Instructions very clear. Very good rates. Fast no hassle pick up and super fast delivery available internationally. 5 stars. A+”

Helpful Report

Posted 6 years ago

“I recently made 3 orders with IP, 2 were collected and delivered 100%, excellent service. However as my 3rd order is to be collected from a school before 2:30pm when it closed this seems an impossible task for IP!! I'm sure you could arrange this pick up during the hours of 9 & 2:30pm. IPS38890”

Helpful Report

Posted 6 years ago

Thank you very much for your feedback. Collections are from 9am to 6pm as advised when booking, sometimes we are able to arrange shorter collection times if requested in advance, before booking. We can advise on which courier would be best suited for this service. Have a great Christmas!

Posted 6 years ago

“Warning do not use this company to send your parcels. Parcel stolen and no refund given even with the insurance: bad customer service. I will not use them ever again. Better to pay more and use Anpost to send parcels.”

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Posted 6 years ago

“Horrible company! Trust me to never use Irish Parcels. Its an absolute SCAM! I paid a lot of money for a shipment after being told it was ok first of to leave it in a parcel shop to be told later in day its not. Parcel is lost and paid for shipping label and that 50 euro insurance also not getting back!”

Helpful Report

Posted 6 years ago

Hi Carolyn Byrne, thank you for your feedback. I understand you have been in touch with customer service who have issued you a full refund. You booked a GLS service that was due to be collected from your address, however, you left your parcel at a local shop for collection. We would not advise you to do this unless that was the collection address booked and you had the shops permission. You can only drop off at GLS depots with Irish Parcels. You would need to collect the item from the local shop that you left your item at, we are unable to do this, we do not have any of the shops details and is not a service we offer. I hope you understand.

Posted 6 years ago

“Dependable, delivered quicker than estimated. Tracking was helpful”

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Posted 6 years ago

“amazing service .very efficient & stress free . Box picked up on Thursday morning delivered to my sister by Monday afternoon in Vancouver !! Very happy and would definitely recommend.”

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Posted 6 years ago

“This year we are extremely happy with the collection & very prompt delivery of both parcels - one to Kincardine, Scotland & the other to Manchester, England. The Scottish parcel was delivered in just over the 48 hours & the Manchester one in a few hours more. Had bad experience with Scottish parcel last year when recipient didn't get her Xmas Cake & pudding until well into January, despite being sent in plenty of time. Wasn't delivered to the recipient's home & no notification of same through her door. Took days to establish that it had been abandoned at a PO miles away from recipient's home - not even her local PO & when that established, the PO wouldn't even look for same as she had no slip/paperwork to show. Add to that the fact that she s a disabled person who walks with 2 crutches. To say the least, we were all very disappointed then. Happier this year all round.”

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Posted 6 years ago

“In a word, Excellent.”

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Posted 6 years ago

“Yet again, Irish Parcels have delivered an excellent service, parcel picked up on time and I was able to track its movement all the way to destination. The parcel arrived undamaged and intact with all contents in order. Thank you !”

Helpful Report

Posted 6 years ago

“Parcel was collected weds morn at 10.30 from Dublin and arrived in Toronto on the Friday at 4pm Irish time. delighted with service and price.”

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Posted 6 years ago

“I have used Irish Parcels to send various items to Europe. I find the service excellent and would highly recommend Irish Parcels.”

Helpful Report

Posted 6 years ago

“From start to finish my experience with Irish parcels was a hassle free experiene. I was returning an item to Hong Kong and the online help/ chat with customer service was polite, very helpful and they were able to talk me through customs declaration forms quickly and professionally. This is my third experience with them and would highly recommend them.”

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Posted 6 years ago

“Irish Parcels collected my 15kg parcel on the 7th of Dec in Cork Ireland and they called to the address to deliver the parcel in New Zealand on the 11th/12/18. A little pricy but excellent service.”

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Posted 6 years ago

“Parcel picked up the day after it should have been but arrived 3 days later in the UK so delighted with the service!!”

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Posted 6 years ago

“Absolutely fantastic service, easy to book online, very reasonable prices, helpful courier and very speedy delivery - 4 days for delivery to Canada!!”

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Posted 6 years ago

“Very fast service 👍👍👍”

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Posted 6 years ago

“Very handy service and collection on point”

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Posted 6 years ago

“I've placed 17 orders with Irish Parcels over the past year or so and about 1 in 4 have had problems, between the courier not showing up to collect a parcel, or showing up at 7PM!!. There is no communication when something goes wrong, my most recent order was cancelled without notifying me, because there was "no address informaton" - Irish parcels don't allow you to place an order without supplying address information!!”

Helpful Report

Posted 6 years ago

“My experience with GLS driver through the phone was very poor. The parcels were collected 3 days later than set up in the order. The driver was not able to give e the date when the parcel will be collected by saying the the docket was not printed so the parcel wont be collected. The parcels eventually were collected after a very good communication and support with from Irish Parcels customer service. Thank you Craig. I hope my parcels will be delivered before Christmas.”

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Posted 6 years ago

“Collected, no problem, Friday, delivered uk Tuesday. Very good service”

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Posted 6 years ago

Irish Parcels is rated 4.6 based on 2,759 reviews