Isle Blue Reviews

4.7 Rating 787 Reviews
94 %
of reviewers recommend Isle Blue
4.7
Based on 787 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.6 out of 5
Read Isle Blue Reviews

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Was difficult to reach someone initially, but was able to reserve the villa and loved the house. Service was very prompt and easy.
Helpful Report
Posted 1 year ago
Chef Roy and the entire staff was great. The only problem was we were without WIFI for 2 days. We were told that it would be back later that night but that never occurred. This problem cost me a bit of money since my job relies on WIFI. Was disappointed that it never came back up before we left.
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Posted 1 year ago
Booking went very well, property was terrific, and the service on property were great!
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Posted 1 year ago
Prior to arrival, outstanding service. Once we were there, the staff was not as responsive when needed.
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Posted 1 year ago
our villa was amazing and the location was perfect. It was the most relaxing vacation we have ever had. I appreciated being able to set up expedited assistance in the airport as well as our roundtrip transportation through the Isle Blue site. My only criticism is that it was not explained to us that the food we were buying is what the cook would be used to make our meals. It would have been a great idea to have a list of meals she can make and then allow us to choose from those. We had to send someone out to get food for her to make our meals. I thought the list of food was for snacks and such.
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Posted 1 year ago
The home was gorgeous!
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Posted 1 year ago
Lacks proactive concierge service, something we feel should be a standard at this level of rental and what we've experienced with other rental service providers. In the question below, "How quick did the company reply to your queries?"... The selections only go up to a week but the real answer was never. Something that will likely have me looking at other providers next time round.
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Posted 1 year ago
Great location and villa. However there are some basic things that, for the price, were unacceptable. The two umbrellas for the day beds were defective, the toilet seats needed tightening, the internet was spotty and unreliable, the dishes/ crock ware were for only 4 people.
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Posted 1 year ago
Isle of Blue was very responsive. We enjoyed our stay in Turks & Caicos. It would have been nice to have a printed guidebook at the Villa with more local recommendations. With so many emails and apps to travel these days, having printed instructions for things like sound systems and printed recommendations for local restaurants, suggested local activities, grocery and taxi services would have been helpful. Also having a property manager or house keeper check in at the Villa occasionally and to clean up around pool/wash towels during our stay would have been nice. We’ve had this at other island villas without extra charge.
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Posted 1 year ago
Serenity on the beach was just perfect.
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Posted 2 years ago
Fantastic service in booking and upto arrival, getting the deposit refund a little less professional
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Posted 2 years ago
Very easy to book a vacation with all elements - lodging, car, groceries, activities, etc. Concierge was slow to respond at times.
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Posted 2 years ago
The Just in Paradise property was absolutely stunning and our week was quite relaxing. I would say that we struggled to receive a consistent influx of toilet paper, towels and facecloths. With that being said that did not adversely affect our time at the villa.
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Posted 2 years ago
Reasonable booking process
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Posted 2 years ago
The site check in/ check out time changed from 3pm/11am to 4pm/10am, once I completed my reservation and payment.
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Posted 2 years ago
The villa is gorgeous all views from every direction are breathtaking. I would recommend netting to keep the mosquitos at bay at night. Also the driveway could be repaved.
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Posted 2 years ago
Thank you for the great service and accommodating our last minute reservation.
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Posted 2 years ago
The house is very private with a good view of the beach and the water Clean and well equipped I like the location high on the hill away from traffic and noise
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Posted 2 years ago
Villa Mora was stunning! It was as beautiful as described online. Very spacious and private. The view was spectacular!
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Posted 2 years ago
This was our first time at a villa with a chef, we didn't quite understand the provisioning before we arrived, luckily we managed to get all the food we needed after a day or so. A little more information about the position of the villa and amenities close by would have been useful.
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Posted 2 years ago
Isle Blue is rated 4.7 based on 787 reviews