Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.74

4.7 Rating 1,168 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 1,168 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 25th July 2026

Humont (

652

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel like there were some communication issues between the 2 companies.”

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Posted 3 years ago

“Communication between Isle able and somewhere at Prospect place was poor. You said we had 7 guest coming to them so they bought food for 7. Which cost me way more in groceries. Also I sent you a list of optional foods we may like and you told them that is what we wanted prepared so they bought more food. You told me I would meet with the chef, talk about menu,then pay them cash to shop, and that didn’t happen. They shopped before I got there. I spent $2,200 for 3 adults for 1 week in food due to your error in communication with them. I would never book through you again or refer. My stay was ruined.”

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Posted 3 years ago

“Isle blue what can I say.... you made the trip perfect from the moment we first spoke to our arrival back In Canada. We can't wait to plan our next visit. Thanks so so much.”

Isle Blue 5 star review on 10th January 2023

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Posted 3 years ago

“We had an incredible time and consider our vacation to Turks & Caicos our favorite trip ever! Isle Blue provided incredible customer service throughout the entire process- from exploring countries and home rentals, to excursions and overall recommendations. We plan to use them again in the future and whole heartedly recommend them to others.”

Isle Blue 5 star review on 8th January 2023

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Posted 3 years ago

“If you are going to spend a bunch of money on a villa, Isle Blue will offer you the best support services on the ground wherever you are.”

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Posted 3 years ago

“Wonderful! We have used them year after year and they provide great service! Loved the house and especially the massages!”

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Posted 3 years ago

“The concierge service @ Isle Blue was superb. When we had travel issues, they responded immediately and solved the problems. We would have struggled without their help. They were especially flexible and accommodating. One of our grandsons became sick and Vincent not only found a Doctor, but the Doctor came to our Villa and attended to his health. We had to depart the next day and thankfully he was healthy enough to fly back to Chicago. That was really impressive to us.”

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Posted 3 years ago

“The Isle Blue team was great. They were very helpful and thorough with everything, including selecting the right rental villa, helping with excursions/dinner, arrival service, ongoing concierge services during our stay, etc. We would use them again.”

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Posted 3 years ago

“Very responsive, helpful and thorough”

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Posted 3 years ago

“Great weather, easy to navigate all the amenities, and love location essentially half way between US and UK. Three stars is my answer to the basic “ value for money” question. This was Harvey Nick’s prices for H& M product.”

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Posted 3 years ago

“Fantastic company. We order the gourmet delivery meal options twice and chartered a boat to Anguilla. Rental car was dropped off at the villa. Everything went seamlessly well. Villa Truffle was spectaculr.”

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Posted 3 years ago

“Good customer support.”

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Posted 3 years ago

“Very professional and they immediately respond to any problems or questions. Isle Blue sends updates and payment details promptly. I highly recommend their agency and will book my next vacation with them.”

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Posted 3 years ago

“Communication was good. Full marks.”

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Posted 3 years ago

“Everything about the service was five star.”

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Posted 3 years ago

“Excellent service from Isle Blue and Natural Retreats. However, please see review of Lake Fork 12 property.”

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Posted 3 years ago

“I wish we had rented directly from the management company for our villa. The handoff from Isle Blue to Cabo Villas was not efficient. The local concierge did not have details on our activity bookings and was not happy that we had not booked directly. I would recommend Isle Blue for some other locations, but not Cabo.”

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Posted 3 years ago

Good day Jenny, Thank you for your feedback. We looked into the matter and your trip itinerary and planning were indeed sent to the local concierge and property manager initially on Nov 27th and then a final itinerary was sent on December 13th. We are not sure why the local concierge misrepresented themselves. We are looking further into the matter to have the property manager correct their shortcomings. We wish to thank you for providing this insight so we can continue to optimize our guest experience. Our apologies for any disappointing impressions. Have a wonderful holiday season. Isle Blue

Posted 3 years ago

“The only improvement would be the lack of hot water. Otherwise the experience was great. The chef and staff were absolutely wonderful. The place was amazing with its proximity to the beach h and access to drivers and selecting the meals with the chef. I would highly recommend this place to family and friends.”

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Posted 3 years ago

“From start to finish, Isle Blue truly made planning my trip a breeze! I was able to find a fantastic villa to stay in and easily found amazing experiences to help make my trip memorable. I will absolutely be using Isle Blue again for future needs and would recommend to anyone who is looking for an easily planned luxurious vacation.”

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Posted 3 years ago

“Would have been nice to have a Concierge in Jamaica to give better advice on hiring shuttle drivers and activities.”

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Posted 3 years ago

Isle Blue is rated 4.7 based on 1,168 reviews