ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,648 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Delivered as promised on time and works perfect”

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Posted 1 year ago

“I was very pleased very happy it was plug in play with no problems I was skeptical at first because I always have bad luck and nothing ever works like it says it will But this one in fact did I will recommend this place 💯”

ISS Automotive Solutions 5 star review on 22nd July 2024

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Posted 1 year ago

“Great price and quick shipping. Ordering was very easy. The only problem I have after replacing the original instrument panel is that the tow/haul light doesn't show up when in use. But that's ok.”

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Posted 1 year ago

“My 25-year-old instrument cluster got rebuilt and is working great. There were some tricks about setting the gauges before I put it back in the truck which might have been helpful to know before I installed it. But in the end, they were super helpful and I highly recommend their service.”

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Posted 1 year ago

“Cluster has been good so far. And had surpassed expectations with the LED upgrade.”

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Posted 1 year ago

“The part was delivered when scheduled and the whole process was seamless. Thank you.”

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Posted 1 year ago

“Ordered a replacement CUE for a 2016 Cadilllac XTS. The entire transaction was awesome. Customer service was excellent and product performs perfectly. Could not be more pleased.”

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Posted 1 year ago

“With the new switch I bought I don't have to wake up in the morning with my flashers going off.”

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Posted 1 year ago

“Their delivery was very quick and their customer service was very polite. Bought the 2016 cadilllac cue screen and it fit perfectly. The tools to help take some of the dash off were easy to use and affordable. Will definitely use them again if I have to!”

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Posted 1 year ago

“Ordered a replacement instrument cluster for my 2004 Envoy. Very heppy with the product and the service! The prepaid label for sending the old unit back and not having to prepay until the old unit was recieved was exceptional service!”

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Posted 1 year ago

“Great company, fast shipping, excellent customer service and just great to work with from start to finish, highly recommended, will doing business with them again…”

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Posted 1 year ago

“Product arrived quickly in great condition, was easily installed following their online instructions and core return was easy with their return label provided.”

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Posted 1 year ago

“FAST, friendly customer service. FAST shipping!! Great company!!”

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Posted 1 year ago

“Excellent service, quality replacement parts, overall great will definitely use ISS again, thank you!”

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Posted 1 year ago

“Did what they said they would do. New cluster looks and works great. Arrived on schedule and installed easily.”

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Posted 1 year ago

“You never know how a company you have never heard of is going to deliver so it is an act of faith when you pay before a product is shipped and what the result will be. I'm hear to tell you that ISS is a company you can trust. I received the instrument panel amd cannot be happier. It included the blue lights and Transmission Guage which I ordered and fit like a glove. I enjoy the new panel with the blue led lights as it adds a new feature to an old 2003 Silverado. The price is reasonable considering it's a custom aftermarket service but the cluster appears to be OEM. Worth the purchase and I'm a happy dude.”

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Posted 1 year ago

“Doing business with you was completely satisfying. The radio works perfectly. Thanks”

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Posted 1 year ago

“Replacement part was awesome but the cluster lights do not work”

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Posted 1 year ago

“I HIGHLY recommend ISS for reman parts. Cost effective solution for my Cadillac cue replacement. It now works like when the car was new. They make it simple to return the core to activate your warrantee as well. I will use you guys again! Thank you for making this transaction as simple as possible.”

ISS Automotive Solutions 5 star review on 14th July 2024

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Posted 1 year ago

“Great product!. Fast shipping and fairly priced. New instrument cluster works great and looks great in the truck. Very simple process!! Whatever you do. Thad”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,648 reviews