ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,648 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Very fast shipping and amazing return instructions”

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Posted 1 year ago

“Very pleased with the outcome.”

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Posted 1 year ago

“I am very pleased with the service I received. The care to put the proper mileage on the system. Easy to install and with return service you cannot get service much better. The local garage I went to quoted, $1160.00 for the service I did for much less. Thanks ISS.”

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Posted 1 year ago

“Quick fast service and everything was right on with what they said they would do. Absolutely would recommend this company to any if my friends.”

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Posted 1 year ago

“Dash cluster works great and looks like new! Thank you!!”

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Posted 1 year ago

“Great product Very happy with results Would recommend to anyone”

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Posted 1 year ago

“Great to work with, reasonable price. Very easy to return old instrument cluster.”

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Posted 1 year ago

“The service was excellent, from the fast turnaround to the excellent replacement cluster. Doesn’t get any better, very professional!”

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Posted 1 year ago

“Best solution to fixing a CUE radii on 2016 Cadillac. Bought a rebuilt model from them and installed myself. Watched thier video a couple times called once to clairify one point. Fast and excellent service. Definitely use these guys. Shipped in a Box that you use to send back your core, comes with packing slip.”

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Posted 1 year ago

“GREAT SERVICE AS ALWAYS. THANKS AGAIN.”

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Posted 1 year ago

“Dash cluster works perfect!”

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Posted 1 year ago

“Thank you iss,you were friendly and very helpfull. With your help and experence,my truck is running awesome,Thank you,Dave”

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Posted 1 year ago

“Good experience doing business with ISS.”

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Posted 1 year ago

“I got a call back from them stating the instrument cluster would not replicate the issues I was having in the vehicle. The issue was most likely in my wiring in the dash, and would I like for them to send it back to me? I asked them to do a refresh and then return it. After receiving it back, it looked like a brand new unit and the guages were much more steady and readable. Turned out I did have a short in my wiring, after repairing the short, it is like a brand new instrument cluster.”

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Posted 1 year ago

“ISS repaired my dash cluster to like new condition. They provided excellent customer service, completed the work as scheduled and at a very reasonable cost. Very grateful and satisfied with their work.”

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Posted 1 year ago

“ISS is fast with their service, very helpful and most of all a first class company to do business with!”

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Posted 1 year ago

“they very helpfull with my order. i wish the rest of the world was like them”

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Posted 1 year ago

“A big relief to have a working cluster with a guarantee”

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Posted 1 year ago

“My online research and purchase experience with ISS Automotive was totally a smooth and encouraging experience. I'm a retired veteran on a budget, and after visiting many websited selling instrument clusters, I chose ISS for two main reasons. First, price and ease of business tyransactioin, especially the core return process with free shipping. Second, your website provided detailed info on every aspect of the ordering, shipping, and guarantee. In fact the moment I found your website, I felt secure in doing business with you. I've let everyone at the congregation know how pleased I was with uour service and included your web address in a church update sheet I provide on a weekly basis. Thanks again!!!”

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Posted 1 year ago

“Very satisfied with the product and the customer service. Thanks so much for everything.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,648 reviews