ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,648 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I was very pleased with this company's service. The part I needed was exactly what I ordered and needed, and when it was installed, everything worked perfectly. The only "negative" was that the arrival of the part seemed to take a long time, maybe two weeks, so I couldn't schedule the repair until I received the part and then that took another week to get in. Overall, the experience with ISS Automotive Solutions was very satisfactory and I would use this company again.”

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Posted 1 year ago

“Received item timely Packed well Worked properly Return of the core was easy Good communications”

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Posted 1 year ago

“changed out radio and was programed right”

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Posted 1 year ago

“My only complaint is, I sent you an email on Aug 8th I sent you an email telling you I had shipped the part on Aug 7th. Today I get an enail telling me to reurn my part.”

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Posted 1 year ago

“Evrything worked out as promised! Cluster works great! Turn-around time was Amazing! Very Pleased with their work, integrity and promises! We are Happy-to-Return if need anything for future vehicles!”

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Posted 1 year ago

“I ordered a custom look Guage cluster for my 2005 Silverado, and I am very happy with the quality of work and options that are available. Thank you.”

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Posted 1 year ago

“I recently purchased a new dashboard core from ISS Automotive, and I couldn't be more satisfied with the entire experience! The install was incredibly easy, and the dashboard works perfectly. The price was fantastic, offering great value for the quality of the product. I also really appreciate the warranty that came with it—it gives me peace of mind. Returning my old core was a breeze thanks to the included return label. Overall, ISS Automotive made the process smooth and stress-free. Highly recommend!”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Top notch service. Answered all my questions. Quick service even accounting for the holiday. I would absolutely buy from again. Instrument cluster is top notch.”

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Posted 1 year ago

“I purchase the cluster from and install it, so far work great no emergcy brake light stays on. Plus save me a lot of money not having it repair by the auto car dealership.”

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Posted 1 year ago

“The dashboard custer I bought came as scheudeld. I was able to replace it on my own and all the gages work perfectly. I would recommend ISS Automotive.”

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Posted 1 year ago

“2nd replacement on HVAC controler. the first one lasted 18 months both from ISS. No help with warranty as it was past 12 months. If this one fails prematurely it will be the last purchase from ISS.”

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Posted 1 year ago

“Great product, works as promised!! Easy installation and effective!”

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Posted 1 year ago

“Fast accurate service 2002 Silverado instrument clust looks and performs like new.good price and warranty, thanks so much”

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Posted 1 year ago

“Product was great. Customer service was the best part, the lady on the phone was very helpful and nice when I placed the order. She is the only reason I'm giving a review.”

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Posted 1 year ago

“My original dashboards Amp and Fuel gauges didn't work. Half of the back lights didn't work. Had a parasitic draw, battery completely dead if it sat more than a week. ISS Automotive Solutions dashboard was less than 20 minute swap out, everything works great and truck starts every time. Thanks”

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Posted 1 year ago

“Slower shipping than stated but once shipped got it overnight. The work on the cluster is top notch and everything works perfect.”

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Posted 1 year ago

“so far my Cue is working great and cost me half of what one from GM would have. great place”

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Posted 1 year ago

“The product is great. It works wonderfully and was built to my request. Exact fit thankyou”

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Posted 1 year ago

“Quick delivery and the instoment cluster loos amazing. Great job.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,648 reviews