ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my order within a week from order. Looks great, easy install and so far so good. I am very happy with the way ISS Automotive Solutions treats their customers. Will always get my recommendation.”

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Posted 5 years ago

“Before I place my order I called and talked to a gentleman and ask a couple questions.He answered them with clear answers. I placed my order online and was not disappointed when I got the product I'm very happy with it and got it on time I would recommend this company to anyone of my friends and family”

ISS Automotive Solutions 5 star review on 4th December 2020

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Posted 5 years ago

“Purchased an instrument cluster and returned my old one for a limited lifetime warranty. Was an extremely pleasant and straightforward experience. New cluster looks and works great so far. Possibly the best option available online. Highly recommended.”

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Posted 5 years ago

“What an outstanding experience! Great website, easy to order, great confirmation, perfect shipping! All the documents were included and the communication couldn’t have been any better. Installation was easy and everything worked great! Save me 1500+! Thank you guys for doing such a great job!”

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Posted 5 years ago

“Hi just a note replaced 2017 cad. CUE STX got shipment next day i do live a short distance a way. super nice people to talk too. Like new condition. Sent old core CUE back and am waiting to here back on the limited life time WARRANTEE. I am a retired mechanic took about 3 hrs to R&R. Thank you ISS-------”

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Posted 5 years ago

“Best service ever”

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Posted 5 years ago

“It was super easy to install and so far it is working great. The communication was excellent. I sent back my core and am awaiting warranty information. I love this option because forking out $300 for a core up front is ridiculous. Thanks for the help!”

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Posted 5 years ago

“Good, fast delivery times on orders, great customer service when I had to return something.”

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Posted 5 years ago

“Several of my sons motors and lights in his display were not working. Had a local guy available to fix for 100 but couldn't upgrade to LED. Found ISS online. Glad I did!! Ordering was simple, product arrived quickly, packed super well with a PREPAID UPS return label. The only thing they could have added was if they came to the house and installed it!! GREAT to work with. Will have to see if product holds up only been installed for 1 day.”

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Posted 5 years ago

“Part arrived on time as advertised and was in excellent condition and worked. Website was easy to order part.”

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Posted 5 years ago

“Very easy exchange process. The instrument cluster arrived well packaged. Even upgraded to the blue LEDs awesome”

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Posted 5 years ago

“So far so good just plug in and works great and looks great with blue led matches blue lights on stereo I recently installed”

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Posted 5 years ago

“My old instrument cluster was a mess, couldn't get the trip to work, never knew what language I was gonna be speaking on any given turn of the key. This new cluster from ISS was truly plug and play. The install was a cake walk and boom ! Everything works as advertised and as a bonus, my horn finally sounds when I lock the truck !!”

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Posted 5 years ago

“product came as requested and has been operating as expected, thanks”

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Posted 5 years ago

“The part was on time and works perfectly.”

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Posted 5 years ago

“Very nice dash and a pleasure to have all the guages working again. I was very surprise there was nothing wrong with the car sending units, it was just a lousy dash. I only wish I had disabled the airbag warning light. Returned the old dash and they issued a lifetime warranty.”

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Posted 5 years ago

“Ordered cluster online and was user friendly. Customer service was friendly and helped me quickly. Part was installed and works great!”

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Posted 5 years ago

“Product works great. Very happy with service.”

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Posted 5 years ago

“Satisfaction”

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Posted 5 years ago

“Great service...received 2004 Chev Suburban " Driver Information Center " dash as detailed in their ads on facebook..to the Memphis Tn. metro area.....mileage was inserted as requested....great packaging......directions for core return was very professionally written......”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews