ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“My truck has 250000 miles on it. And I redid the old. Did you just plaster and it works perfect”

ISS Automotive Solutions 5 star review on 13th March 2025

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Posted 10 months ago

“ISS Automotive was very helpful getting the right part to me. My vin number didn't match and the emailed me right away with the problem. The matter was resolved, the part received. The warranty was applied asap just as promised. I recommend this group whole heartedly. Thank you Donna Williams”

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Posted 10 months ago

“Quick turnaround and easy ordering process. I love all the options for customization that are available.”

ISS Automotive Solutions 5 star review on 11th March 2025

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Posted 10 months ago

“The customer service was great and excellent. Super nice! However, when the mechanics put my device back together they put the chrome rings over the needles (speedometer and tachometer) which caused it to lock down and possibly strip the gear. It works somewhat better but not as it should. Other gauges work okay”

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Posted 10 months ago

“Ordered this for my plow truck and this was perfect! Sent them the miles and hours and that was it! super easy and had installed in 15 minutes!”

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Posted 10 months ago

“Great product, plug and play. It work excellent. ISS Automotive very helpful company.”

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Posted 10 months ago

“I thought you could repair my instrument cluster. You said it would not power up for you and sent it back. I did finally get thje truck fixed. You guys did ok.”

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Posted 10 months ago

“Great customer service and great turn around. Would definitely recommend. I had to take my initial out and send to them to refurbish and with overnight shipping it was back to me in under 5 days.”

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Posted 10 months ago

“Shockingly fast. Even though I ordered it on wednesday it still made it for my daughter's birthday on Friday by 1:00. Works excellent worth the extra money.”

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Posted 10 months ago

“The repair process went just like they said, fast & efficient.”

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Posted 10 months ago

“My gauge cluster had a short inside and random lights half illuminated which was caused a dead battery. Cluster was rebuilt and cleaned and is like new condition and no more dead battery! Turn around was really fast!”

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Posted 10 months ago

“These Folks are very Profesional, knowledgeable and shipping and packaging was great !!”

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Posted 10 months ago

“Easy to install. Good support. Very responsive.”

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Posted 10 months ago

“I contacted ISS and made arrangements to ship my 2005 dodge ram diesel instrument cluster to them for once over and to recalibrate the speedometer , I only took a 4 day turn around to get it returned to me , and the estimated price for repair was less then quoted , I was very pleased , I highly recommend them”

ISS Automotive Solutions 5 star review on 6th March 2025

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Posted 10 months ago

“They are very good ,best thing in ever did ,should have done sooner ,and it was so simple to put in only 4 screws and plug in ,love the green led with my green truck awsome thank you 😊”

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Posted 10 months ago

“Perfect solution for a failed instrument panel. Reasonably priced with optional feature improvements and optional lifetime warranty. Shipping time, packaging and condition of replacement panel were all perfect. I couldn't have asked for better customer service. Very impressive.”

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Posted 10 months ago

“Got a new cluster for my 2008 Silverado 2500. Everything works great and I’m thrilled with the results!”

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Posted 10 months ago

“Awesome product and ease to replace - great company to deal with!!”

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Posted 10 months ago

“Sensitivity touch not very responsive on bottom part of unit. It must be an original used part. I bought the whole unit instead of just the screen for that very reason. The touch screen appears to be the only thing new and it works fine. I had to send my unit in or be charged an extra amount around $300. My unit looked newer than the refurbished one I received. So basically I paid &325 for a new screen. My screen works; the unit not easy to change out, so I am keeping, but seems like you are overcharging for used units that have the same issues.”

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Posted 10 months ago

“Easy transaction , good price , very well packed , easy core return , very happy with the product ,called with a question and got fast friendly results . 100% Happy with entire process”

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Posted 10 months ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews