ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Easy to find what I needed, very helpful. The quick service was outstanding!”

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Posted 9 months ago

“The staff was very informative as to how the product matched my original equipment. After looking at the video I hand my local mechanic do the install as I didnt want to damage the trim. I expected to have to reload some of the info in the nav feature, but to my suprise it was all there. Great service, well organized procedure. Hats off to you !”

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Posted 9 months ago

“Easy ordering communication and part delivered as promised.”

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Posted 9 months ago

“Smooth! easy order and easy DIY install and now the CUE system works like it should. Done for about 90% less than having the dealer install.”

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Posted 9 months ago

“Came pre-programmed as stated, and in good condition. Shipping back the core was easy with the way they do it. Good service.”

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Posted 9 months ago

“Everthing worked as it was designed, Thank you”

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Posted 9 months ago

“Compre un tablero para mi ford f-150 2004,me lo mandaron rayado y quebrado , en muy malas condiciones, cuando les llamé para decirles en que condiciones lo recibí, solo me dijo dijeron que si lo quería regresar no había problema. Lo regresé, pero del precio que había pagado me robaron $60 dolares, para mí fue muy mala experiencia.”

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Posted 9 months ago

“The cluster arrived a little later than expected, but it was well worth the wait. It looked brand new and functioned perfectly. Thanks!”

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Posted 9 months ago

“Installed the cluster in just a few minutes, perfect fit and everything works as it should. I did however have my front shocks go out shortly after installing the cluster. Coincidence? Maybe, Maybe not...”

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Posted 9 months ago

“After living with a cracked screen on my Cadillac Cue system, I finally decided it was time to get it repaired. I had it done on another one of my cars at the dealer and paid over $1500. I thought maybe there was another alternative and I four ISS Automotive. I called and spoke with a representativeand she answered all my questions about the unit and their procedures. When we talked about the installation process I told her I was a little hesitant about doing it and she suggested I find a car audio shop and they should be able to help. I found one, ordered the unit, made and appointment and when it was done, I had what appeared to be a brand new system, with no cracks, working perfectly and I saved over $1,000! Thank you ISS!”

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Posted 9 months ago

“I would to say that this product was one of the best I have ever ordered on line it was easy to order and quick by mail I received package it was secure and ready to send back my old instrument panel back for the core with no issues”

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Posted 9 months ago

“Sent in the dash for our 03 RAM2500, and got a call back real fast and said that there was nothing really wrong with it. The only thing that had to e done was bend the needles back out where they should be. They charged me for a bench test , not a full rebuild, which is what I was expecting. I will recommend the for any dash issues in the future. Len”

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Posted 9 months ago

“They deliver a great product with fast shipping”

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Posted 9 months ago

“Thankyou! For helping me with my 2001 Chevy Silv. 1500 instrument cluster replacement. So far it’s working great! I purchased the lifetime warranty which I thought was great. Thanks again🤠”

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Posted 9 months ago

“I’ve used ISS for two dash clusters that I sent in for repairs / refurbishment. Both clusters were completed and shipped back to me in a timely manner, I installed both clusters and they worked perfectly! Great job!”

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Posted 9 months ago

“Product fits correct and functions correctly .”

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Posted 9 months ago

“My old cluster finally failed one gauge at a time...came across ISS site...had an issue with purchasing what I wanted.. a simple email and issue was rectified...exchange process was simple...remove the old one, install new, put the old in prepaid box with new label...took me all of 15 minutes and done...New cluster is working great so far and the "American flag" upgrade looks amazing !!!!”

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Posted 9 months ago

“Easy process.”

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Posted 9 months ago

“Problem did not get resolved , waste of time and money ,”

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Posted 9 months ago

“Great service and fine products. Will defently use again and will recommend to all.”

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Posted 9 months ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews