ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Absolutely the best and most efficient run purchase I have been involved with on the internet.”

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Posted 5 years ago

“I just installed the product I purchased and I'm very happy with it. They shipped it within hours of my order and it arrived early, in excellent condition. I'd definitely order from them again and I'm glad I found their website.”

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Posted 5 years ago

“Very helpful and kind people to work with. I called to make sure I was getting g the correct screen for the replacement and it worked right away. Also love the fact that by sending my old tv they will give me a lifetime warranty. Great company.”

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Posted 5 years ago

“Purchased cluster for 05' Chevy with blue leds. Very pleased.”

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Posted 5 years ago

“I watched 2 minute video, Removed damaged cluster, Installed refurbished cluster in approx 1 hour, Shipped damaged cluster back, so far experience has been great. It was great to hear ISS offers lifetime warranty on the refurbished cluster - Brian L, Boston MA”

ISS Automotive Solutions 5 star review on 16th August 2020

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Posted 5 years ago

The picture and cluster look great! Glad everything went super smooth. If you should need anything at all please reach out. Sincerely appreciate your kinda words and support. Means a lot to us! Thanks, Sara

Posted 5 years ago

“The cluster for my chev pickup looks good and works great. Thank you for the great support and service.”

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Posted 5 years ago

“Buen servicio”

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Posted 5 years ago

“Fast shipping. Well packaged and a great deal with no core charge up from if sent back within 30 days. Fit perfect, works perfect and customer service are people, not recordings. I will be back! Thank you”

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Posted 5 years ago

“This company is awesome. Easy to order, parts came quick, high quality products. Customer service is good.”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Fast turnaround and cluster works great! Thank you”

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Posted 5 years ago

“Received my new part and it worked flawless. The return process for my core was painless as well. I will use them again if I ever need a part and they have it.”

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Posted 5 years ago

“The new cluster looked new and easy to replace. Finished in about half an hour. Wish I had done this long ago.”

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Posted 5 years ago

“So far so good. Cluster looks great and is working fine. Thanks guys”

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Posted 5 years ago

“I had a freightliner cluster serviced and the reps went out of their way to help me. If you are considering ISS for service, I highly recommend it.”

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Posted 5 years ago

“Good pricing, great service, and quick delivery. They bailed me out of a jam. Thanks.”

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Posted 5 years ago

“Slight miscommunication, but overall great service. Very understanding and willing to fix any communication issues once prevented with concerns.”

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Posted 5 years ago

Thank you Lahiru for working with us and providing all your feedback. This will help make us a better company. Our team wanted to say thank you for helping us improve. Again, thanks for all your feedback and support during this time. We are here if you should need anything. Thanks, Team ISS Automotive

Posted 5 years ago

“The first time I purchase a item ISS sent the wrong part. But it was properly taken care of . Thank you or that.”

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Posted 5 years ago

“Plug and play device, took about 3min to install. Spent more time emptying the glove box than installing. As soon as I hit the fx button it came up (my car) connect right off. So nice having Bluetooth, love it so much I just talked my friend into getting one for is truck too. Everyone I have shown has asked for the link to ISS. Thanks guys, y'all are great, keep it up making invaded parts to keep trucks up to date.”