ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase and custom service was spot on!! I would purchase from the again. Thanks”

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Posted 6 months ago

“Fast Shiiping, vehicle is back to like brand new!”

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Posted 6 months ago

“New instrument cluster for my’03 Tahoe works great. It’s been so long since I’ve had a speedometer that I forget to look at it! Great customer service!!! Will definitely do business again.”

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Posted 6 months ago

“This was my 1st time ordering from ISS and it was hassle free and a great price! Core return was easy!”

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Posted 6 months ago

“Great communication! Quality work!!”

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Posted 6 months ago

“Extremely satisfied with the product. I would recommend them to anyone I lknow that need a head unit replacement”

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Posted 6 months ago

“Overall I am very happy with how my purchase went. I am also very pleased with the product. The only one thing I will say is I wish they would have told me that it would possibly be on back order for nearly a month. But I got very lucky because they just happened to have a core come in that day, and got my order processed as they originally said it would be. Other only slightly inconvenient thing, was when I found out about my order was on back order was after the fact that I had already made my purchase and card had already been charged. That is slightly inconvenient if ya ask me, you should be informed before the purchase is complete if something like that. Only other thing was after finding that out was in was a little hard to get ahold of someone to get some answers slightly frustrating. But overall I’m still going to give a 5 star review because so far I am very happy with the end result and it fixed my problem. Also looks great and seems like they do take pride in there work I have nothing bad to say about the quality so far. 👍 thank you iss automotive.”

ISS Automotive Solutions 5 star review on 20th June 2025

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Posted 6 months ago

“The gauge cluster was perfect and the ordering process and the core return was very easy. Would highly recommend this company to everyone.”

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Posted 6 months ago

“Great product”

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Posted 6 months ago

“The cluster looked great and easy to install. Shipping was fast. The best way to replace your cluster for sure”

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Posted 6 months ago

“The whole process was designed for it t to be successful!”

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Posted 6 months ago

“thank you.”

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Posted 6 months ago

“Cluster works perfectly. Great customer service”

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Posted 6 months ago

“If I could give them 10 Stars, I would. Had to use the customer service line and the young lady on the other side was helpful and professional. The cluster itself is working like a charm. But the service is TOP notch!”

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Posted 6 months ago

“Great product and service. Thanks”

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Posted 6 months ago

“ISS helped me get the dash cluster I was dreaming about. My 2003 Chevy Tahoe z71 was a project car. Gradually upgrading was rolling along smoothly. Installed my new ISS LED upgraded guage cluster on Wed 6-11-2025. It was just turning dark outside when I locked up my Tahoe and had the opportunity to test the appearance with night conditions. Sadly, sometime in the early morning of Thursday June 12th the Tahoe was stolen. Never got the chance to try any night driving with the new guage cluster. Time will tell IF the Tahoe is returned intact and dtiveable. Whoever got it will love love love the new cluster !!”

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Posted 6 months ago

“Customer service with Jodi was excellent.The repair that was completed was explained thoroughly to me and I couldn’t be more impressed with the condition. It looks brand new and I would recommend ISS to anyone! Thank You Jodi Bob”

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Posted 6 months ago

“My Purchase for a Refurbished Instrument Cluster for my 2003 Monte Carlo was Awesome. Above and Beyond, from Start to Finish....I Highly Recommend ISS Automotive Solutions!”

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Posted 6 months ago

“The part was awesome it was a gauge cluster looks great in my truck the service was awesome and quick would recommend them and would buy more from them.”

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Posted 7 months ago

“Very good people to deal with. Easy shipping and delivery. No issues at all. Would use again”

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Posted 7 months ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews