ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,342 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was very easy and straight forward. What impressed me was that I made a small mistake on ordering my Cluster and a nice lady from customer service noticed it and contacted me to correct it rather than placing the wrong order. I wish I knew her name but that shows how diligent the company is as a whole that they actually care enough to call and discuss the issue. I like to thank the lady who helped me and most of all ISS for having her there. That speaks loud about ISS overall. BTW, everything fit perfect and working great!! Thanks ISS!! Tony”

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Posted 5 months ago

“Awsome item works great”

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Posted 5 months ago

“Packaged good,fits and works”

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Posted 5 months ago

“It worked great and arrived very quickly.”

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Posted 5 months ago

“Needed a new cluster for my 2003 Hummer H2. The cluster showed up 2 days earlier than expected. Returning old cluster was made easy by having return label sent with original cluster. Cluster was plug and play. Great company. Will use them again if I need to replace any other clusters within my car collection.”

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Posted 5 months ago

“2001 silverado instrument cluster was giong crazy, replace with one from ISS now everything works as should THANK YOU ISS”

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Posted 5 months ago

“Works great thanks”

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Posted 5 months ago

“The product and quick service was fantastic.”

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Posted 5 months ago

“Perfect fit”

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Posted 5 months ago

“Great customer service and the product works great”

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Posted 5 months ago

“Very satisfied with instrument cluster. Return was made easy in same box as came in and prepaid UPS label. Thanks!”

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Posted 5 months ago

“It was great from ordering online to picking up my part.”

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Posted 5 months ago

“Prior to purchasing a replacement CUE system for my Cadillac, I had questions so I sent ISS an email and called to speak with staff. Both times, the staff were very helpful and friendly so I made the purchase. When I received the replacement system and got it installed, it worked perfectly. I am a very satisfied customer and wouldn’t hesitate to do business with ISS again.”

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Posted 5 months ago

“Fast and Great Job everthing is good”

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Posted 5 months ago

“The people at ISS are awesome. I ordered a cluster instrument cluster with all gauges for my pick up truck 03 Silverado they sent it to me. Trusting me that I wouldn’t stiff them on return so he did not charge me or even attempt to charge me the $200 deposit they trusted me enough to send it back to him which I did. They gave me another confirmation of a lifetime warranty just by using my phone number or email. I don’t even need to receipt. It doesn’t get any better than that nobody will go out of your way to help you like these people will And I thank all of you ant they only give you up to 5 star but I would give them a ten sincerely CORKY from KJ&C trucking.INC ISS IS THE BEST IN MY OPINION, AND I THINK IN MOST OTHER PEOPLES TOO”

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Posted 5 months ago

“Excellent product, service and process! The replacement instrument panel arrived quickly and worked perfectly. I used the packaging supplied by ISS and the prepaid return label to easily and quickly return the core...no need to hunt down packaging materials or deal with shipping issues/costs. Also, no need to worry about "programming issues", the replacement unit comes fully programmed with the vehicle VIN and associated information. I definitely recommend ISS!”

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Posted 5 months ago

“It's a rare experience to have total satisfaction with any business but my experience with ISS was exceptional from phone call to delivery of product.”

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Posted 5 months ago

“Very good instrument cluster @ a good price”

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Posted 5 months ago

“The CUE works perfect and was easy to install. Thanks!”

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Posted 5 months ago

“Very good and fast service everything works great”

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Posted 5 months ago

ISS Automotive Solutions is rated 4.9 based on 3,342 reviews