ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,339 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web was easy to use and had all info I needed to order correct part. Easy to order part and good instructions. Video available to watch on how to install Easy to pack up and ship back. Good price for quality product. Worked like it was supposed to.”

Helpful Report

Posted 5 months ago

“Ordered a new instrument cluster, it came quick, well packed, and works great. Price was good! Would definitely recommend and use again if needed!”

Helpful Report

Posted 5 months ago

“Instrument cluster works perfectly, just plug and play. Cluster came in on the time it said it will come. Thanks for the good service.”

Helpful Report

Posted 5 months ago

“Great quality. Fast shipping. Very helpful and quick response when I reached out with a question. Kept in common throughout the order and core return.”

Helpful Report

Posted 5 months ago

“Sent in a dirty nasty barely working guage set and it came back like new! Money well spent.”

Helpful Report

Posted 5 months ago

“I've used ISS twice so far, one to repair burnt out bulbs in a Instrument Cluster and next to repair a OEM AM/FM Cassette and CD Player . Both jobs meet my exextations and I will use ISS again in the future.”

Helpful Report

Posted 5 months ago

“I had an issue with the odometer not working. I had purchased the replement service cluster. Shipping was fast and the product looked factory fresh. Installed and worked like new with no fitment issues. I highly recommend ISS Automotive for any Instrument Cluster concerns.”

Helpful Report

Posted 5 months ago

“I was very satisfied with the service, communication and with their shipping...would definitely recommend them to anyone..”

Helpful Report

Posted 5 months ago

“Very happy with the product. ISS emailed me and said that my cluster was delayed and it showed up a couple days later. Before the date they said. Also customer service is great had an issue on my truck side and they emailed me back immediately. Thank you”

ISS Automotive Solutions 5 star review on 15th December 2024

Helpful Report

Posted 5 months ago

“I should have ordered a new cluster long ago! Fast efficient service with simple return core instructions. It solved my battery going dead problem and I can see my indicators. Very pleased. Looks brand new. Thank you! Highly highly recommend!”

Helpful Report

Posted 5 months ago

“Excellent product, easy to order, just as described, arrived quick and secured. Definitely happy with service and product.”

Helpful Report

Posted 5 months ago

“I’ve had cluster in the truck for about a month now everything is working fine..easy enough to ship old one back to them and save that $240 core charge..would recommend them to someone needing this part”

Helpful Report

Posted 5 months ago

“They were able to confirm which instrument cluster I needed and sent it out quickly. The instrument cluster was exactly as advertised and I am happy with the transaction! I paid the the extra 14 dollars for the lifetime warranty!”

Helpful Report

Posted 5 months ago

“My instrument cluster failed in my older truck and my mechanic couldn't locate one. I got a tip of ISS Automotive and looked them up. I shipped them the cluster and received it back quickly. It's in and working wonderfully. My mechanic made a note of ISS as well. Definitely a happy customer!”

Helpful Report

Posted 5 months ago

“Fast Service and the gauge cluster is better than I hoped for. Will use Iss Automotive again if needed.”

Helpful Report

Posted 5 months ago

“Great economical solution to addressing display failures in older cars. The price point and ability to upgrade display while swapping out old display is an excellent example of maximizing reuse of parts and keeping older cars still functional. The order process as well as the return process for the old display was painless and very efficient.”

Helpful Report

Posted 5 months ago

“Ordered an instrument cluster very well packaged Delivered on time Great Price 30 Minute install ! Great Company the kind I like to do business with !!! 👍🤘🤘💯☝️”

Helpful Report

Posted 5 months ago

“Very satisfied with their service excellent company”

Helpful Report

Posted 5 months ago

“Fast shipping. Replacement works great and looks like new! Couldn't go wrong adding the lifetime warranty either!”

Helpful Report

Posted 6 months ago

“Quick turn around and all of the reasons I had the dash repaired were addressed. Would use ISS Automotive again!!!”

Helpful Report

Posted 6 months ago

ISS Automotive Solutions is rated 4.9 based on 3,339 reviews