ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,338 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,338 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replaced my digital console in my SRX Cadillac. Received the exact replacement part I requested. Received part when promised. Followed the install instructions and was pretty easy. Ordering from ISS saved me hundreds of dollars. Thank you for your services. Very pleased customer.”

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Posted 5 months ago

“Perfect fit and function. Amazing customer service. Arrived fast and looks and performs like brand new for my nearly 25 year old car. Highly recommended!”

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Posted 5 months ago

“I was very impressed. The led lights are great and the display works perfectly! I couldn't be happier.”

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Posted 5 months ago

“Product arrived as promised. Replaced the old and the new one is working perfectly. Easy return shipping process. Would definitely recommend.”

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Posted 5 months ago

“Excellent product and customer service”

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Posted 5 months ago

“The dash cluster I ordered was exactly what I thought it would be and a prepaid return shipping label was in the box for the old one it was a reasonable price”

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Posted 5 months ago

“Great product. After After receiving my replacement 2005 denali cluster. I was also interested in a cluster for my 2007 Ford F150 They responded instantly great communication and send me information for fittings for that vehicle.”

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Posted 5 months ago

“It works!!! 100%”

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Posted 5 months ago

“Everything was good no problem at all will definitely recommend”

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Posted 5 months ago

“Delivered in a reasonable time and patr was intact and is working good”

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Posted 5 months ago

“Great service and fast delivery. Worked when I put product in truck. No problems Love the blue lights in dash”

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Posted 5 months ago

“After installing everything works!! Don't drive it much in the winter but I'm sure it will be fine.”

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Posted 5 months ago

“Smooth easy transaction. Customer representative was great”

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Posted 5 months ago

“Great service. Quick and our radio is better than it was before it broke.”

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Posted 5 months ago

“Well, my odometer instrument panel cluster is working just fine and I like the way ISS automotive handled all the business very professional. I also had returned the old odometer instrument cluster and you email me back, letting me know that my warranty is in effect and I am pleased so, thank you very much for everything. Hopefully, I won’t be contacting you regarding the (New) instrument panel, but if I ever need anything else? I will definitely get a hold of you so thanks again for everything. Appreciate the professionalism; Merry Christmas and Happy New Year to all.”

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Posted 5 months ago

“We love the replacement CUE unit that we bought from ISS. We could have installed it ourselves but chose to have Best Buy do it. Looks brand new and all of the issues we were having with our old unit have been solved. Shipping was fast and returning the core was a breeze. I'd highly recommend this company if your old CUE is not working properly.”

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Posted 5 months ago

“Great service, I can’t believe how easy and cost effective it is to fix these gauges, I suffered with this Chevy truck problem for years with several Chevy trucks and it was this inexpensive and easy to fix Thanks ISS”

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Posted 5 months ago

“Easy to deal with and great customer service”

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Posted 5 months ago

“I lived with a faulty unit for over a year. At LEAST. I lost track of time. All my gauges would come and go except temp and oil. Gas has been out for 6 months or longer. With a new unit from these guys, which practically look brand new mind you despite being refurbs, fixed all my problems. I also got the upgraded LED white and silver/blue needles. It looks great. I loathe the factory amberish lighting, which was mostly going out. The light for the gears have been long gone for awhile now, and the others were barely working. I wish I had gotten the trans temp gauge version but I couldn't justify $360+(I may as well had gotten the whole $400 package if I went all the way to $360 with temp gauge) for a work truck. I will keep it in mind if I ever buy a personal truck again. The first thing I do is ensure whatever I'm buying has a replacement instru available from ISS automotive. No rep via ISS = no deal. I'm over factory lighting and designs. They're just terrible and unimaginative.”

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Posted 5 months ago

“Web was easy to use and had all info I needed to order correct part. Easy to order part and good instructions. Video available to watch on how to install Easy to pack up and ship back. Good price for quality product. Worked like it was supposed to.”

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Posted 5 months ago

ISS Automotive Solutions is rated 4.9 based on 3,338 reviews