ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“ISS Automotive made changing out my cluster a breeze. Ordered, shipped in 2 days, came nicely boxed. Took me 15 minutes to change out, box the old one a d ship back. The condition of the replacement was excellent, part fit perfectly and with the blue LED upgrades, I couldn't be happier!”

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Posted 4 years ago

“They are all about taking care of the customers!”

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Posted 4 years ago

“They didn’t have my heater control in the inventory, my component is very common for conversion vans, the one that resembles mine was in a 2018 ,but it is possible that that one is digital verses mine that is analog. So I don’t know where to get a replacement that has working lights otherwise my component still works fine.”

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Posted 4 years ago

“Fast delivery and a to rate reman very impressed. Have already recommended to friends.”

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Posted 4 years ago

“frendlly staff very helpful, no problems with part I ordered”

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Posted 4 years ago

“I had to order an instrument cluster for my Tahoe. They sent me the wrong one, but after EXCELLENT customer service, they made it right and now I'm good to go with my new instrument cluster. I will definitely use them again for any future needs!”

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Posted 4 years ago

“A very good product, works well.”

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Posted 4 years ago

“Awesome job on rebuilding looks way better than factory did and works just as it should wouldn’t think twice about buying from them again ordered it for my 05 suburban with blue leds installed”

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Posted 4 years ago

“The oem stereo system works fine. Shipping to me was fast and core return lable for shipping included was great. Good experience.”

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Posted 4 years ago

“ISS was spot on 100%. Fast and great service. Keep up the awesome job gang!”

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Posted 4 years ago

“Very helpful with my questions. They completed my cluster repair very quickly and it works great.”

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Posted 4 years ago

“My order was handled promptly and delivery was fast, the product was packed securely and is working well.”

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Posted 4 years ago

“Being in the auto dealership business for 30 years, we have seen the scams, the junk and also have learned the better and best from experience. This company is THE BEST at what they do, period. Exceptional and fantastic from original order to the core return. Thanks!!”

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Posted 4 years ago

Thank you Rick. Team has been together for 20 years. This truly means a lot to us. We appreciate you.

Posted 4 years ago

“great company no core deposit just return yours in prepaid box and your done no b/s loved working with them more company,s should follow there example”

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Posted 4 years ago

“They were very professional. Delivery was fast and easy Excellent instructions. Would definitely order from them again”

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Posted 4 years ago

“Cluster came sooner then they said. And works great.”

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Posted 4 years ago

“Great service, whole experience was perfect!”

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Posted 4 years ago

“Product was easy to install and works just like from the factory”

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Posted 4 years ago

“Good product. Looks great in my truck”

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Posted 4 years ago

“Very pleased with everything from their customer service to the replacement instrument cluster I purchased. Highly recommend.”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews