ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Easy to do business with. Return of core cluster was also easy. The replacement process was at a 50% savings.”

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Posted 4 years ago

“My dealership quoted me $2000 plus labor for new tv/entertainment screens. I found them on here and had a local company install them. Saved more than 50% $1000+!!! Customer service was great when I ordered the wrong thing. Plus a lifetime warranty! Win win win.”

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Posted 4 years ago

“Part shipped and arrived quickly in perfect condition. Shipped old one back with no issues. Everything is great so far, love the blue lights.”

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Posted 4 years ago

“Exactly what I ordered. Has functioned perfectly!!”

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Posted 4 years ago

“Wanted to say what a great company this is. I waited more than 4 weeks from another company and got nothing but excuses on my gauge cluster. Contacted ISS and had my gauge cluster in 2 days. The customer service is impeccable, the product are great and of high quality and their life time guarantee beats anyone in the business. I will definitely purchase products from ISS again. Wish I could give them 10 ⭐”

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Posted 4 years ago

“I received my instrument panel in five days. Well protected packaging. Plug and play perfectly cloned. Oil pressure gage was off slightly from the original one. a Great product at a Great price .best price and warranty i found 100 satisfied . I would recommend this product to anyone”

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Posted 4 years ago

“Good and fast delivery”

ISS Automotive Solutions 5 star review on 12th March 2021

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Posted 4 years ago

“Everything came packed very good very pleased with everything return package everything turned out well thank you very much”

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Posted 4 years ago

“Quick, works great, and looks good”

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Posted 4 years ago

“I recently purchased a new cluster for my 07 Tahoe from ISS. When I received my cluster I was really amazed how nice it was. ISS saved me a lot of money very nice cluster I received and would definitely purchase from them again on any OEM parts that I needed for my Tahoe”

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Posted 4 years ago

“I couldn’t be happier with my purchase through ISS. Not only considerate to my needs as a customer but the price was right ! The folks I dealt with couldn’t have been nicer or helped me more. I am very pleased with my purchase. Thank you so very much down your service. I’ll definitely recommend to others! Be well. Pete Vazquez Flemington NJ”

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Posted 4 years ago

“AWESOME EXPERIENCE! I'm so pleased with everything this companies done for me! Quick turn around, awesome workmanship, excellent customer service all around. My tach, speedo, temp, battery and oil pressure gauges were not working correctly. I was quoted $350.00 to $600.00 from other companies in my area. ISS Automotive went above and beyond for me and only charged $150.00! I highly recommend this company for your repairs.”

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Posted 4 years ago

“Product was exact replacement and works well!”

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Posted 4 years ago

“Great product no issues with it would recommend to purchase their products”

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Posted 4 years ago

“Great item. Been looking for a replacement for my instrument cluster for a long time and they had it ready to go. With a life time warranty it's a no brainer to use ISS.”

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Posted 4 years ago

“We are still evaluating the rebuild, everything seems to function except the gas gauge , a new fuel pump and gas tank indicator had been installed several weeks prior to the insert of the rebuild. The mechanic said he checked the polarity and function of the fuel sensor upon installing new fuel pump. We are in process of the mechanic running a computer analysis of the functions to see if things can be isolated .He said several units rebuilt have had fuel indicator sensitive issues. Your patience in this matter is appreciated.”

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Posted 4 years ago

“Excellent customer service. Had issue with first instrument cluster i recieved. I called them and had new cluster next day. Highly recommend.”

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Posted 4 years ago

“I love your company. I have a 2001 Newmar Dutch Star motorhome. I ordered the wrong part and when I received it I sent an email attaching pictures of my cluster. I got a phone call and apologies for sending the wrong part when I believe it was my fault. I was told to ship my old cluster for repair when I returned to one I received. It was repaired and returned to me within a week and it looks brand new. I couldn't be happier. A company with your customer service is destined for a long future of success. Thanks for a great experience.”

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Posted 4 years ago

“Quality product. Quick delivery.”

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Posted 4 years ago

“Great price great service. Thank You”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews