ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Service was good only issue that I have that one character was left out on the mileage”

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Posted 4 years ago

“Very easy to use. Very courteous and efficient. I’m very happy and satisfied with my replacement cluster. So far, so good.”

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Posted 4 years ago

“Item was as described. Worked correctly. Easy transaction.”

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Posted 4 years ago

“Absolutely amazing process. The unit I received works flawlessly and brand new! They even send a printed return shipping label to send your old one back.”

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Posted 4 years ago

“Great service good quality”

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Posted 4 years ago

“Refurbished part arrived on time and is fully functional as advertised. Great price. I will definitely order from ISS automotive solutions for all my car parts from now on.”

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Posted 4 years ago

“Shipping was fast and returning the old cluster was easy.. Quick and easy replacement to do it yourself. Saved a ton of money. Thanks again!!”

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Posted 4 years ago

“The instrument panel is working perfectly and the installation was a breeze, thank you for a wonderful product.”

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Posted 4 years ago

“Absolutely outstanding service and quality of product. Full instrument cluster for my precious 2006 Chevrolet Avalanche LTZ71 went right in with no problems! Now I can not only see how the engine is performing, I can see how FAST I'm going! Thanks for everything, including the follow up. You have a permanent customer!”

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Posted 4 years ago

“Great service ! Awesome quality work ! Very quick shipping ! A+”

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Posted 4 years ago

“Great quality fast shipping good pricing what more can you say I will definitely be using them in the future if need be”

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Posted 4 years ago

“Very pleased with the service and pricing. Highly recommend”

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Posted 4 years ago

“best service from start to end”

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Posted 4 years ago

“Sara was beyond helpful. The cluster I needed was not in stock at the time I submitted my order. Sara reached out to me and offered to have me send in my cluster and they would make the necessary repairs and ship it back to me. I was out of town at that time and I asked her if ISS expected to have my cluster in stock within the next few weeks. She said she would reach out to customers who had not yet returned their core and within a day or two Sara was able to find one for me. It was a complete WIN!!! Well done Sara! Thanks”

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Posted 4 years ago

“Amazing for sure. That I can get a 20 year old instrument cluster for my truck. Set with the same number of miles. Everything fit right in and it works and looks like new”

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“bought the center touch screen for a cadillac srx and it was a great experience, works well! -community first auto centers”

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Posted 4 years ago

“From a great price on the Dash Cluster, to fast delivery and easy core return... What more can a person ask for? Looks amazing and no more guessing how fast i'm going. The blue LED's just give it that extra clean look from the stock green. Thank you again for such great service!!”

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Posted 4 years ago

“The replacement cluster for my 03 Duramax arrived quickly, well packaged, and with the return label for the core included. I am very satisfied with the product and service, I would order from ISS again.”

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Posted 4 years ago

“My 2005 Yukon Denali instrument cluster was failing miserably. Dropped it off at ISS and had a new one delivered to my door step in three days. Had a glitch in it and they sent me out a new one that day which I received the following day. Works perfectly. Quality is excellent. Most importantly the customer service is excellent. Highly recommend them.”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews