ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“good experience helpful and courteous”

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Posted 4 years ago

“They so far have always been great to deal with and very very helpful.”

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Posted 4 years ago

“The first cluster I received worked flawlessly but, unfortunately, wasn't programed with my mileage. After a few phone calls I received the second cluster that works in all respects including the properly programed mileage.”

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Posted 4 years ago

“Good service just as promised!”

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Posted 4 years ago

“After receiving an incorrect order from ISS, George helped me correct the issue and was able to overnight me a new cluster.”

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Posted 4 years ago

“I received the dash and the lens has several little scratches so I am a little disappointed. I need to install the unit and if it works I will be good.”

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Posted 4 years ago

Keith, some of these include a protective film. If the scratches are a problem then please reach out to us.

Posted 4 years ago

“Everything that is on the web site was accurate for my application. They sent the cluster with the return packaging. Very easy to take care of. The cluster works great except it does have some features that my silverado does not have. The cluster itself was easy to install and works everytime, like brand new. Great service and company.”

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Posted 4 years ago

“I received Fast and accurate shipment, product is exactly as advertised. I will not hesitate to purchase items from ISS If I have a need.”

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Posted 4 years ago

“Customer service at ISS is from a day gone by. Absolutely outstanding and top notch. Everything far exceeded my expectations. I will be doing business with ISS again. That is for sure.”

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Posted 4 years ago

“My dvd on my 2015 Yukon Denali went out. It’s the dvd on the second row seats. I order the OEM from ISS and it works and look the same as original. Love it.”

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Posted 4 years ago

“Great, great, Great.”

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Posted 4 years ago

“Great buy. Everything worked and shipping was good”

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Posted 4 years ago

“Amazing service and excellent and fast shipping!!! Received the new cluster within 10 days and works amazing”

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Posted 4 years ago

“Perfect custumer service, delivery on time .. Will definitely buy again from them.”

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Posted 4 years ago

“Great service. Part worked perfectly and they notified us when core was received.”

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Posted 4 years ago

“Good service. Right parts!”

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Posted 4 years ago

“Sir: Great Web sight and great service. Very fast delivery, Easy installation. I recommended ISS to the ups delivery man because he had the same problem. Thank you for your service. Mike”

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Posted 4 years ago

“I was incredibly impressed. They were quick and the product was great. I will definitely be using them in the future and recommend them.”

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Posted 4 years ago

“I dont usually review anything but the service from this company is top notch. My wifes screen had the gel crack in between the LCD and the touch screen rendering the unit useless. I put all the information about her car in the website ordered the part. It came in all put together ready to install. Installed in like 10 minutes because i already had mine out. And everything worked perfect.”

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Posted 4 years ago

“Outstanding service and quality products. I will do business with this company again in the future. This is a company that sets the bar for all others to meet.”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews