ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I've had issues for 2 years with my dash not working in the cold. I had it fixed (supposedly) by another company before only for it to stop working a few weeks later. I was hesitant to try this option again. After reading ISS's reviews I ordered a replacement dash. I have had it nearly a month now and have checked several times a week since the install. The temperature hasn't been above 35 degree here and has been as low as 5 degree. My new dash has worked everytime. Thank you ISS 2009 GMC Sierra 1500 crew with All Terrain package”

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Posted 4 years ago

“Got what I needed fast and easy return on the old one”

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Posted 4 years ago

“Easy, no muss, no fuss replacement, super-fast shipping, and customer service is at the top of their game!”

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Posted 4 years ago

“your price and packaging of product was great and very quick.it is working great so farthanks”

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Posted 4 years ago

“Outstanding customer service!!!!!! Called in my order and everything was taken care of with no hassle at all!!!! Highly recommended!!!!!”

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Posted 4 years ago

“Awesome service. Quick shipping and a quality product. If you’re having doubts about who to use for gauge cluster repair look no further. ISS Automotive does it right the 1st time!!”

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Posted 4 years ago

“Awesome job these folks did. So pleased. Looks brand new. Once they get your cluster, it’s a 2 day turnaround. Highly recommend.”

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Posted 4 years ago

“So far everything is good!!!”

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Posted 4 years ago

“GREAT PRODUCT AND A WELL THOUGHT OUT PERCHASING PROCEDURE. JUST PERFECT THE WAY IT SHOULD BE.”

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Posted 4 years ago

“Wow! 110% The quality and customer support is next level. Wish other parts companies were like ISS. Cant even compare.”

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Posted 4 years ago

“Very happy about my purchase. Quick and easy”

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Posted 4 years ago

“Very helpful and easy to work with, wouldn't shop anywhere else”

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Posted 4 years ago

“Fast shipping. Great product. I would definitely recommend!”

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Posted 4 years ago

“Very knowledgeable and worked well with me until I received my order.”

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Posted 4 years ago

“Item shipped on time and the instrument cluster works perfect! Return of the old cluster was simple and good communication.”

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Posted 4 years ago

“It was exact fit and style.”

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Posted 4 years ago

“Product came as advertised, good fit, good service.”

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Posted 4 years ago

“I was completely impressed with the customer service as well as the product. Will recommend and use you guys again! Thank you for a great experience! Daric S Proud Combat Veteran”

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Posted 4 years ago

“Received item promptly And in perfect condition Model number on the back Of My instrument cluster Was not the same as on the paperwork I called ISS and they said the numbers were interchangeable this should be made more clear On the paperwork that you Get with the cluster Other than that everything was great and would do business with them again”

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Posted 4 years ago

“I had a bad gauge cluster on an 04' Chevrolet Silverado. I decided to give these guys a try, I was able to save a bit on the Cluster and get the upgraded blue LED one. Looks and works great. It came in a timely fashion, and I was able to use the original box to ship mine back in. They put the miles in that I estimated mine would be at. I was just under by about 200 miles. A BIG ThANK YOU to ISS Automotive for doing what you do! No longer do I have to Judge my Speed by RPM. Brad Gerdts Mankato, MN”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews