ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they get the job done rate a ten.”

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Posted 4 years ago

“Video was self explanatory and easy to flowers it too 30 minutes or less from start to finish works like it should”

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Posted 4 years ago

“Perfect way to upgrade and see my gauges clearly. Incredibly easy to install.”

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Posted 4 years ago

“The staff has great people and great service and I am pleased with the gmc 2003 work!”

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Posted 4 years ago

“Received it with in 2 weeks was properly packaged and absolutely perfect easy installation works perfect the blue led looks great awesome product for the money”

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Posted 4 years ago

“Quick turnaround. Part looked great. Love the red LED option. Will definitely recommend.”

ISS Automotive Solutions 5 star review on 9th February 2021

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Posted 4 years ago

“Very Professional!! Unbelievable Customer Service!”

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Posted 4 years ago

“So far, so good, fuel gauge working great since replacing instrument cluster.”

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Posted 4 years ago

“Replacement Gauge Cluster was exact match, very happy with this purchase from ISS Automotive.”

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Posted 4 years ago

“My old dash cluster had the fuel filter percentage. The new one does not. It is a great cluster with exceptional workmanship but I never thought that I would miss the fuel filter countdown as much as I do.”

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Posted 4 years ago

“Replacement instrument cluster shipped in a timely manner and works as advertised. However, the new instrument cluster came with a blue tinted face cover that was smudged, scratched and distorted the instruments and digital readouts. Replaced it with my clear plastic face cover from my old instrument cluster which (after 15 years) was in much better condition.”

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Posted 4 years ago

William, there is a fine film that protects the lens. Simply peel off that film for a new look for your instrument cluster.

Posted 4 years ago

“When I was called back the derby was very good.”

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Posted 4 years ago

Hi Dan, I will have the team reach out to you. We are available via email and on facebook if phone isn't working. We have had some issue with phone recently. We do want the old core back and typically there should be a return shipping label. I will have the team check with you and confirm. Not sure a 1 star is warranted though. Appreciate you escalating this though.

Posted 4 years ago

“Great service and product!”

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Posted 4 years ago

“Had my wife order the cluster, received it about 5 days sooner than expected. Installed myself and is working great and looks great”

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Posted 4 years ago

“I use to replace a gauge stepper motor in my Silverado about once a year. It's a pain in the butt especially if you have lights to replace also. Buying the rebuilt is so much easier. Great price, everything works, custom color, life time warrenty. If you're on the fence just do it. It's a great deal for the price. Shipping is extremely fast also. I think I had mine in 2 days plus if you return the core quickly they never charge the core. Great company to do business with.”

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Posted 4 years ago

“Very good service. I had an issue with my order and they took care of it immediately to correct it.”

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Posted 4 years ago

“Once ordered my replacement instrument cluster arrived within a couple of days and works perfectly. The video was spot-on and the cluster was removed and replaced very easily. Once I returned my old cluster I received an email with my guarantee within two days. Hopefully I will never need your services again but if I do I will definitely use you again.”

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Posted 4 years ago

“Changing it the instrument cluster in my vehicle made a difference like night and day. It was probably one of the most easiest things I’ve done on the car. It It arrived immediately and was packaged well. If I ever run into this problem again I will definitely use ISS.”

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Posted 4 years ago

“Great inventory and courteous Service representatives.”

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Posted 4 years ago

“Came in quicker than expected greatly protected in packing and works great would definitely recommend”

ISS Automotive Solutions 5 star review on 6th February 2021

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews