ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are easy to deal with and the product is like none other”

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Posted 1 year ago

“A mechanic thought my gas gauge was bad. I sent it out to ISS . Sara was helpful and courteous when placing the order. Came back shortly after sending it off. You could see it had been gone through. Oil pressure doesn’t jump like it used to. Waiting to see if the gas gauge works after it hits the half way point. No complaints with this company.”

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Posted 1 year ago

“very helpful and friendly”

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Posted 1 year ago

“What a great company! I had a question about my order and Jodi helped answer my question and went above and beyond to ensure I could drive my vehicle if needed, while waiting for my replacement instrument cluster. Jodi then called and double checked with me about the odometer reading prior to the shop programming my new instrument cluster. The instrument cluster arrived shortly thereafter and everything has been great. I highly recommend ISS Automotive!”

ISS Automotive Solutions 5 star review on 20th May 2024

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Posted 1 year ago

“Prompt and professional. Got my order right the 1st time. Shipping and return was fast and easy.”

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Posted 1 year ago

“Ordered a new cluster for my Chevy truck had it within two weeks. Installed it and it is working great. Sent old cluster back with prepaid shipping! Hassle free transaction.”

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Posted 1 year ago

“Great replacement option! Very budget friendly and just like the oem version. Highly recommend!”

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Posted 1 year ago

“My dash is much better then the original dash , very satisfied makes me truck look really good”

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Posted 1 year ago

“We needed our cluster in our 04 Tahoe replaced. Found ISS on the internet and looked them up to see how the worked. It was very seamless and easy to place the and the return of our old one was easy too! Highly recommend them if you need to replace your cluster.”

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Posted 1 year ago

“Love part”

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Posted 1 year ago

“Very fast service and great communications”

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Posted 1 year ago

“I was very pleased with the work that Iss automotive did with my Display for my truck. They worked hard and did a wonderful job. Their service was fairly quick and it was packaged beautifully. It arrived safely and was reinstalled and everything is good.”

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Posted 1 year ago

“Everyone who I spoke with were extremely helpful and very professional. I will continue to use ISS when possible and recommend them to everyone. Thanks for the expert and quality service.”

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Posted 1 year ago

“Really great product. Great customer service. Wish more companies treated customers the way they do.”

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Posted 1 year ago

“Ordered a new cluster for my truck and it came in plug it up and it works amazing! Great customer service and life time warranty makes it all that much better honestly couldn't beat the price and the quality is amazing!!!”

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Posted 1 year ago

“I was impressed how well the led worked and everything was plug and play with great instructions packaging was durable and the shipping was reasonable”

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Posted 1 year ago

“These folks did everything they said they'd and more. When I had entered the wrong part number (it did not match the VIN) they called and corrected my mistake. They even quickly credited the difference in cost!!!!”

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Posted 1 year ago

“You could have been dishonest with me and charged me the whole amount and I wouldn't have known. Instead you charged a simple fee for a piece of tape put over a light. Very happy with service”

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Posted 1 year ago

“I installed the instrument cluster everything works great. Very easy.”

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Posted 1 year ago

“Purchased a refurbished 2nd row entertainment system. Was as described and works like its brand new. Also fast shipping and had return labels in the box for the core return. Has an awesome guarantee also. Please doing business with such a professional organization. Would definitely recommend them”

ISS Automotive Solutions 5 star review on 17th May 2024

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews