ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,652 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I'm very happy with my rebuilt dash. The price was right and it was Shipped fast. console was super easy to swap out myself.”

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Posted 2 years ago

“After several years of not being able to get my guages to work in my 2004 Chevy Silverado, I purchased an instrument cluster from your company & it's like a new truck to me. I now can hand it off to my son to drive with the peace of mind that he at least knows how fast he's going & how much fuel he has in the tank. Thanks for such a great product & having the lifetime warranty adds even more value to it.”

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Posted 2 years ago

“I ordered a new Cue radio, navigation unit for my room mates 2014 Cadillac XTS, it arrived fairly quickly. It was packaged well, had a local car audio shop install it. The installation took about an hour, it is working great, my room mate is so happy with it. Returning the old unit was easy. The price was amazing a few hundred dollars less expensive than some other retailers. I'm very pleased with ISS, thank you.”

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Posted 2 years ago

“Professional on time no complaints really good service”

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Posted 2 years ago

“Awesome folks to deal with. Great service and fast shipping. Recommend highly.”

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Posted 2 years ago

“Great experience and the cluster looks and works great!!”

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Posted 2 years ago

“The original dash cluster in my 2004 Chev Silverado had a large number of problems: lights not working gauges giving the wrong readings etc. I ordered a new set from ISS and was thrilled that it was a simple plug-and-play. The truck looks and runs like new. Thought the price was reasonable.”

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Posted 2 years ago

“The first cluster I got lasted about 8 months. I called ISS back they sent me another one everything works great. They took good care of what I was needing. I happy with the service.”

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Posted 2 years ago

“We watched the video and it was easy to install. I love that it came pre-programmed. Fast delivery. Return shipping label included for core return. Will recommend ISS to family and friends, and anyone that needs its service, for sure.”

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Posted 2 years ago

“Instrument cluster replacement on my 2003 Chevy Suburban. When temps drop below 40 degrees all my gauges stop working. Not good in Central NE! Replaced cluster with upgraded white LEDs. Only had battery disconnect for 10 mins. Replaced cluster and only the 4 small ones worked. Decided to let capacitors drain for about 45 mins and reinstalled. That did the trick. It’s a super easy swap, I would just have the battery off a bit longer than recommended. Nice product, easy Return.”

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Posted 2 years ago

“Never answer any question my cluster don’t work right”

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Posted 2 years ago

“Wish I would have done it sooner. I did the blue upgraded blue l.e.d back lights and it is fantastic. Easy process from start to finish.”

ISS Automotive Solutions 5 star review on 21st September 2023

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Posted 2 years ago

“The service was very fast and the rep was outstanding. Due to the fact that I traded in my truck, I ended up returning the cluster a d got my refund on the same day when customer service called me to confirm that they received the part. I highly recommend this company.”

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Posted 2 years ago

“I couldn't be more happy with my purchase. It's exactly what I needed. ISS was very helpful.”

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Posted 2 years ago

“Fast shipping, free return shipping on the core, and a lifetime warranty on the cluster. What a deal!!”

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Posted 2 years ago

“When I placed the order for my replacement gauge cluster, I wasn't sure how long it would take to get. It actually arrived earlier than expected and was as expected, in excellent condition, and easily installed in place of my defective one. Great customer service !!!”

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Posted 2 years ago

“All right Lucci here I needed an ATC controller for my 2004 Chevy suburban and you guys produce a good one that worked. Now with that said great work but you forgot to give me a return label and shipping so I sent back the other one on my own dime, and you guys rock, I need to get out of my suburban. Oh yeah thanks ciao, Lucci. I’m”

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Posted 2 years ago

“Got exactly what I needed very quickly. As promised it cost me nothing to return the core. Will think about them the next I need a part for my car.”

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Posted 2 years ago

“Good product Good instructions Great job”

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Posted 2 years ago

“The instrument panel I ordered came just the way it says and so far is working great. Everything up to this point has been 100% accurate and I am very pleased with the product I received.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,652 reviews