ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I was very happy with the service and the part that i received! It worked out for me very well!”

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Posted 5 years ago

“Just installed the cluster today. I have a little issue, the cluster works fine but the old cluster that I took out of the Tahoe the part numbers don't match. I never looked at the old cluster until I pulled it out this morning. I read your note of instructions and it said if the part numbers don't match, I would have to pay a core charge? The only thing that was wrong with the old cluster was some of the lights didn't work and the old cluster does have a transmission temperature gauge. I am really happy with the refurbished cluster but I didn't know the part number when I placed the order and I'm hoping I won't be charged a core charge when I mail the old cluster back to you. If I need to take the refurbished cluster out and send it back, I could do that. I'm sorry. I'm very happy with the refurbished part but can't afford to pay a big cluster fee.”

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Posted 5 years ago

“Super easy. Great experience and product.”

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Posted 5 years ago

“Totally satisfied”

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Posted 5 years ago

“Instrument cluster arrived safely. All works good.”

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Posted 5 years ago

“Really happy perfect fit. Thanks”

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Posted 5 years ago

“Great experience, will order parts from ISS Automotive again”

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Posted 5 years ago

“Cue system for my ‘15 Escalade was as good as described. Great experience and would buy from again.”

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Posted 5 years ago

“Communicating with ordering desk was easy, ordering was easy, received product quickly, easy install, and all is working great. What more could I want! Happy to give them my recommendation and a 5-star rating.”

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Posted 5 years ago

“Purchased a used vehicle. Third row monitor was not working looked up for replacement on line and there you were. Took out old one in stalled your replacement. We are good to go. Kids are occupied and happy. Thanks”

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Posted 5 years ago

“I purchased a radio for my Acadia. It came fast and they sent a return label for the old one. I am extremely satisfied.”

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Posted 5 years ago

“Your service was excellent. One day across, county thank you.”

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Posted 5 years ago

“Very impressed and happy with my cluster”

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Posted 5 years ago

“Thank you for the great service , it is a pleasure to deal with you folks , never have had any issues, the whole process is very easy to do ,thank you kirklands automotive”

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Posted 5 years ago

“Plus and play. So far so good. I love it.”

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Posted 5 years ago

“I’m very satisfied with the instrument cluster I purchased. The product met every aspect of mr expectations.”

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Posted 5 years ago

“Part arrived early and very well packaged. I had an issue where 2 light bulbs were out, and they overnighter another one which was perfect. Would definitely recommend to anyone in need of a replacement cluster.”

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Posted 5 years ago

“Awesome service. Part came next day and fixed the display issue in cluster. Thanks ISS!”

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Posted 5 years ago

“I very impressed on how fast it was to pull out the old instrument cluster and put the new one in. I returned the old one the next day with the pre paid shipping . Very happy customer”

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Posted 5 years ago

“2004 Tahoe, Great service and shipping. Would order again, if needed.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews