ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for excellent service. The item was exactly as it should be. Return made easy with return address.”

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Posted 5 years ago

“The product arrived fast and installation was a snap. Saved me so much money I bought stock in Amazon (kidding).”

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Posted 5 years ago

“Fantastic service. ISS what I needed and it was in my hands very quickly. Thanks for the prompt service and making the ordering process super simple. .”

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Posted 5 years ago

“The rebuilt instrument panel for my 2005 Sierra worked fine; sending the broken one back easy. A good experience, so far.”

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Posted 5 years ago

“ISS shipped the right replacement cluster. It went in without a hitch and worked fine. Wow, now I know how much gas is in the tank besides all the other indicators. It was packed very securely and the packaging provided an easy return of the core.”

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Posted 5 years ago

“The process was short and painless! The instrument cluster I ordered came in like if it was brand new!!! Will order again if I ever need one in the future!”

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Posted 5 years ago

“Purchased a replacement Instrument Panel for my 2003 Chevy Avalanche that had the high parasitic current problem caused by silver migration on the printed circuit board (pcb). The replacement solved the problem. Ordering was easy - just need to provide the existing mileage on the vehicle and ISS programmed it to match. Received the replacement with good timing (from WA to MI took 5 days). Return label provided made returning it easy - just pack old panel in the same box and drop off at UPS store.”

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Posted 5 years ago

“website very user friendly, received my order promptly credit for core returned fast. I would recommend ISS Automotive over and over again”

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Posted 5 years ago

“Ordered a replacement dash cluster for my '05 Chev Suburban. Perfect fit and function. Very fast delivery.”

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Posted 5 years ago

“Order was placed and item was sent as requested. Very speedy service. Refund was delayed a bit on return parts, but overall good service.”

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Posted 5 years ago

“ISS was great through the whole process from ordering, shipping, and receiving the product. The cluster panel is installed and works perfect! I would highly recommend them.”

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Posted 5 years ago

“Thank you for everything it actually works”

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Posted 5 years ago

“Great service fast shipping, quality parts”

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Posted 5 years ago

“Dash panel replacement worked great. Super shipping and packing. Highly recommend.”

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Posted 5 years ago

“Awesome working with ISS. They expertly answered all my questions via email and I received my product faster than expected. It was truly plug and play and easy!”

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Posted 5 years ago

“The website was easy to order from and the part was what I needed.”

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Posted 5 years ago

“Order on line, because it was fraction of the cost of same unit at local Cadillac agency. Fast shipping, good mounting instructions. Plan to order another one for other car in immediate future. Highly recommend.”

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Posted 5 years ago

“Easy install. Outstanding customer service and technical support. Thank you.”

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Posted 5 years ago

“very happy with my order. it was shipped quickly and works great, once again i am very happy with your service and parts.”

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Posted 5 years ago

“Great product no problems with this dash cluster at all”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews