ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Lightening fast processing, good quality item, looks better than the original”

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Posted 11 months ago

“Had my son’s 2007 cluster rebuilt at ISS and they delivered! He loves it ! I love it !! It’s awesome!! Blue LEDlights look unbelievable! We will be doing more upgrades and ISS will be part of them ! Thanks ISS for the High Quality!!”

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Posted 11 months ago

“The DVD came very quick, was a perfect fit and worked better than the day we bought our Silverado brand new with 5 miles. Great service on parts!”

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Posted 11 months ago

“I was very happy with the product they sent me and once I sent the old part back to them, they advised me that they did receive it and that I wouldn't be charged for the core charge. I highly recommend this company.”

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Posted 11 months ago

“It was a seamless transaction, they had constant contact through email. I screwed up the order made a quick phone call and spoke with a nice lady who corrected my mistake and they shipped it right out. Highly recommend”

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Posted 11 months ago

“I have used ISS to restore my gauge clusters a couple times now and have always been happy with their work. Online ordering is easy, turn around time is fast. Only drawback is they are on the west cost, I live in the Midwest so shipping time is 5 days each way, which sucks, but that is not their fault. Will use them again if the need arises.”

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Posted 11 months ago

“i RECENTLY PURCHASED AN UPDATED INSTRUMENT PANEL FOR MY 2005 SUBURBAN AND ITS GREAT! THERE WERE THE UPDATED LED LIGHTS WHICH WAS A VAST IMPROVEMENT OVER THE OLD DASH LIGHTS. IT WAS SO EASY TO FOLLOW THE VIDEO AND INSTALL THE NEW PANEL ONLY TOOK ABOUT 20 MINUTES TOTAL. I WILL SUGGEST GETTING A MAGNETIC EXTENSION JUST IN CASE YOU DROP ONE OF THE SCREWS OUT AND IT FALLS INSIDE THE PANEL (LIKE I DID) BUT THE EXTENSION PICKED IT RIGHT UP AND NO PROBLEM. WHAT A DIFFERENCE IT MAKES. I HIGHLY RECOMMEND USING ISS PRODUCTS FOR THERE EASE OF INSTALLATION AND THE PRICE IS RIGHT! THANKS ISS FOR A PLEASANT EXPERIENCE.”

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Posted 11 months ago

“The CUE unit in my Cadillac crapped out like all of them do. GM should be making good on this but in light of the fact that they won't, leads the consumer to look for other solutions. Insert ISS Automotive. The process was simple. Send the vin and wait. Took a bit coming from the west coast but was a plug n play repair once I switched over the charge pad from my old unit. Nothing was mentioned about that in any of the videos. Also, the procedure to get to the unit was a bit different for my model but I figured it out eventually. All went well. New unit installed, works as it should and the old one sent back in their box with their label.”

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Posted 11 months ago

“Very quick shipping. The replacement part looked new. Operated perfectly, Price very reasonable. Only wished that I had gone with one of the custom models instead of the OEM. Great company to work with and would highly recommend them for any of the services they provide.”

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Posted 11 months ago

“Very good quality and accurate to exactly what I wanted. Got the the American flag for my 2005 Silverado! Fast shipping. Plus the lifetime warranty is excellent!”

ISS Automotive Solutions 5 star review on 19th January 2025

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Posted 11 months ago

“Good communication, shipping and returning my core. You immediately let me know it was received.”

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Posted 11 months ago

“I've used ISS Automotive to replace two radios. One in my truck and one in the wife's car. I'm extremely pleased with the price and more importantly, the service I received. I highly recommend.”

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Posted 11 months ago

“Every thing was good. Def use them again”

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Posted 11 months ago

“Awesome experience with this company. Great customer service. Would recommend to anyone.”

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Posted 11 months ago

“I am completely satisfied with my purchase, especially being so close to Christmas when I ordered it. You guys made my kids really happy again that they can watch movies again.”

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Posted 11 months ago

“My replacement CUE system was absolutely perfect and the service with ISS was PERFECT”

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Posted 11 months ago

“very professional , quick and easy , i would do bussiness with this company”

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Posted 11 months ago

“Very Good”

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Posted 1 year ago

“I Got a renewed gauge cluster from ISS Automotive Solutions, everything about the transaction was very positive! Good product, quick shipping, easy swap out of cluster ,easy ship out of core, good communication...Folks, this is how to run a business! Thanks for the GREAT service.”

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Posted 1 year ago

“Works perfectly. Returned same day, no problems”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews